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Job Title


Claims Coordinator - Inclusive Employment Australia - TAS


Company : The Salvation Army Australia


Location : Devonport, Tasmania


Created : 2025-08-07


Job Type : Full Time


Job Description

About UsThe Salvation Army is a Christian movement and one of Australia''s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here providing support, safety, community, and opportunity.Looking for more than just a job? So are we.At Employment Plus, we know that the employment services sector can be tough - high pressure, complex demands, sometimes with little thanks. Thats why we do things differently. Here, you''re part of a mission that changes lives, including your own.The Inclusive Employment Australia program is a step-change in high-quality employment support for Australians with disability, injury or illness and we are excited to be building a new IEA team in Tasmania.Youll join a team where respect, support and recognition are more than just words. Where you''re trusted to do your best work, given space to grow, and be part of one of Australias most trusted charities.What makes us different?Purpose with Impact every day, your work helps people build better livesSupportive Culture no egos just real people who careGrowth & Learning skill development, mentoring, professional developmentBalance Built-In enjoy flexible hours (negotiable)Salary Packaging Perks boost your take-home pay with NFP benefitsReady to be part of a team where youre seen, heard, and valued? Lets talk.About The JobAs an Inclusive Employment Australia Claims Coordinator your responsibilities will include:Ensure accurate verification and compliance checks are completed for claims and wage subsidies across multiple Inclusive Employment Australia regionsProactively build and maintain effective relationships with participants and employers, this will involve face to face, phone and on the job supportManage evidence requirements including obtaining and verifying payslips in support of claims and wage subsidiesMonitor work placements for participants across multiple Inclusive Employment Australia regions towards the achievement of monthly targetsAchieve or exceed all KPIs and apply an outcome focussed, high performance approach to the roleAbout YouRelevant qualifications in areas such as Employment Services, Community Services or other relevant areas is desirablePrevious experience in Employment Services including exposure to outcome claims, wage subsidies, department systems and provision of post-placement support will be highly regardedDemonstrated ability to communicate through various methods with a wide variety of stakeholdersAbility to proactively problem solve, overcome objections, and assist in managing barriers that exist for people living with a disabilityPerformance focused mindset and proven experience achieving business targets and KPIs, using your analytical mindset to interpret data to achieve outcomeMust hold a Drivers licenseas travel throughout the region will be requiredAre you ready to join a respected, values driven not-for-profit organisation, thrive in a challenging yet rewarding role, and work closely alongside people with a disability to help them build their future career? If your answer is YES!Apply now and complete the online application including a cover letter addressing the above requirements.Your cover letter can be uploaded alongside your resume, or as one document.In return, we offerAttractive remuneration & NFP salary packaging benefits ($15,900 tax-free + meal & entertainment benefits)Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks (for full-time employees)Comprehensive and supportive on the job trainingincluding the opportunity to undertake tertiary education, relevant to your positionDiscounted fitness memberships, health insurance, retail discounts and moreAttractive leave benefits with access to purchased leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the SalvosvolunteeringAccess to free counselling and health & wellness initiatives, fostering a supportive and inclusive approach to your psychosocial healthLong-term employment opportunities within the Employment Plus & the wider Salvos networksAt Employment Plus, we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, such as alternative application methods, or if you have a general enquiry about a role, please contact our Talent Acquisition team at employmentpluscareers@salvationarmy.org.au. Please specify the job title and location in the subject line.The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration #J-18808-Ljbffr