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Job Title


Centre Manager, Sydney


Company : The Great Room


Location : Sydney, Australia


Created : 2025-08-08


Job Type : Full Time


Job Description

1 day ago Be among the first 25 applicantsDirect message the job poster from The Great RoomRecruiting APACs Top Talent to Reimagine CoworkingAbout the roleAs a Centre Manager at The Great Room (TGR), you will be responsible for maintaining occupancy of the location(s) and operating the location(s) with utmost efficiency. You will be the face of the location(s) and play a critical role in defining member experiences at TGR.A successful Centre Manager will be responsible for ensuring your team is engaged and able to deliver results that will keep members satisfied.The Centre Manager will report to the General Manager, Australia.What youll doBuild our Brand, Presence, and GrowthOpen the location(s) with high occupancy, and ensure that the location(s) are fully occupied thereafterWork closely with the Marketing team to convert leads to business for the location(s)Work with the Country General Manager to manage the Location(s) P&L performance, analyse financial performance and produce relevant reports to present to relevant stakeholdersImplement attentive cost control when necessaryEnforce Operational RigourImplement and monitor systems to ensure smooth daily operations for the location(s), working with the Operations team to ensure thisBecome the brain trust and driver of all things related to your location(s) including (1) Sales, (2) Operations, (3) Strategy, and (4) AnalyticsTo manage and oversee all aspects of the Location(s) operations, including member relations, finance, sales, marketing and eventsDirect with CharismaHire, manage and motivate the team on the ground, serving as both a coach and a team player to the member relations teams; assist to create and implement robust policy and procedures.Be a force of nature that pushes boundaries, possibilities, quality and deadlines by always being warm but demanding in a professional manner.Maintain a calm disposition, even (and especially) during stressful situations. Be optimistic and help other stakeholders and team members do so as well.Be the PillarWork with the Operations team to design and implement processes and procedures to optimise member experience and increase operational efficiencySupport the General Manager and other team members in sales activities, tours and developing strategies to increase occupancy, enhance members engagement and team members satisfactionBe the local expert responsible for TGRs compliance with local regulations and practicesLead the TeamMaintain TGR brand standard in the local marketEnsure utmost security and safety for our members and teamRepresent TGR when the right occasion turns up and be able to effectively communicate the rationale behind our business decisions through strong oral and written communication skills to internal and external partiesWho you areRequirementsHold a qualification from an accredited institutionA dynamic leader with a minimum of 5 years'' proven leadership experience, ideally in the coworking or commercial office sector.Strong background in operations and/or facilities management is highly desirable.Excellent problem solver under conditions of uncertainty/ambiguityProficient in Microsoft Word, Excel, and PowerPointQualitiesAble to organise, plan and manage multiple activities to accomplish desired resultsAble to effectively make sound decisions under tight deadlinesEnjoy working in a fast-paced environmentHave strong technical aptitude and analytical skillsMust be team oriented and be able to lead productive, multi-discipline meetingsAct in a manner of integrity that shows support for the company, its values, and the employees, while maintaining constant focus on meeting/exceeding requirements and expectationsWhats in it for youCompetitive remuneration5-day work weekMonthly mobile allowanceFlexible benefits for medical and other approved wellness, healthcare activities etc.Beautiful workplace environment that fosters collaboration and interactions with others from a diverse background of culturesOpportunity to work with various teams across regional locationsDoes this sound like you?Connect with us at sydney.careers@thegreatroom.co, with your recent CV.* Note to our talent acquisition partners: Unfortunately, The Great Room cannot accept candidate submissions from partners who we do not have an existing agreement with. 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