Join to apply for the Retail Store Coordinator - Taronga Zoo role at Taronga Conservation Society Australia2 days ago Be among the first 25 applicantsJoin to apply for the Retail Store Coordinator - Taronga Zoo role at Taronga Conservation Society AustraliaLocated at Sydneys Iconic - Taronga Zoo!Ongoing, full-time positionTCSA Retail & Restaurant Employees Award, Retail Coordinator, annual package $69,883.62 (includes base salary $61, 930.76 + plus superannuation & leave loading)Located at Sydneys Iconic - Taronga Zoo!Ongoing, full-time positionTCSA Retail & Restaurant Employees Award, Retail Coordinator, annual package $69,883.62 (includes base salary $61, 930.76 + plus superannuation & leave loading)Are you a motivated and passionate Retail Coordinator with at least 2 years of leadership experience under your belt? Taronga Zoo Sydney is looking for someone like you to join our dynamic Retail team!As the Retail Store Coordinator at Taronga, youll play a key role in creating memorable experiences for our guests through well-presented merchandise, smooth daily operations, and strong team leadership. Your skills in sales, rostering, and visual merchandising will help guide your team, boost performance, and support Tarongas mission: making every purchase part of a bigger conservation story.About The RoleLead the retail team in maximising sales and enhancing the visitor experience through high level customer service.Key AccountabilitiesHave strong product knowledge of Tarongas retail offerings, the ability to explain the link with Tarongas vision and drive sales to achieve Taronga Retail sales targets.Roster creation for our team of Retail Sales Assistants in accordance with TZ policies and timeframes, including daily operational shift management.Creating a positive culture by leading, mentoring and coaching a team of Retail Sales Assistants to deliver high quality customer service experiences in order to provide excellent guest experience and promote repeat visitation.Provide high level visual merchandising ensuring Retail stores are presented in a professional and engaging way to assist in customer experience and drive revenue.Support management by conducting regular performance reviews with Casual Sales Assistants and acting as the senior retail officer in the absence of the Retail Management Team in order to ensure the delivery of efficient day to day operation across the department.Demonstrate high levels of store operational management including but not limited to cash management and handling, , end of day reporting, stock level management, housekeeping, staff direction and customer service.Supporting operations management across key Taronga Events, such as Vivid, Twilight, New Years Eve, to support business operations.Comply with and report any Work, Health and Safety incidents in line with Tarongas Work, Health and Safety CharterAbility to work weekends and holiday periodsAbout YouWe are looking for candidates that have:Maintain a current Working with Children Check at your own expense2+ years experience managing retail teamsBenefitsOur employees enjoy generous employment conditions including some of the following:Complimentary family and friends passes across both Tarongas Sydney & Dubbo ZoosFree onsite car parking, outside of peak periodsA wide range of discounts on our award winning accommodation across both sitesDiscounted food and beverage purchases across the sitesDiscounted Fitness PassportWere a social team - theres always lots going on around the zoo that we get involved with!+ more!We Value DiversityTaronga is an equal opportunity employer, where we recognise the diversity of our workforce and community be it on the basis of gender, age, culture, religion, language or personal circumstances.Taronga is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.About ApplyingPlease submit your resume and a cover letter of one page. You are also required to complete the two target questions as part of your application.At Taronga, delivering an exceptional guest experience is a top priority. Can you tell us about a time you supported your team to go above and beyond for a customer? What was the outcome?In this role, you will need to juggle team support, guest needs, and sales targets often all at once. How do you prioritise and stay focused during busy periods?Applications Close: 11:59pm Tuesday 19 August 2025Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesNon-profit OrganizationsReferrals increase your chances of interviewing at Taronga Conservation Society Australia by 2xSign in to set job alerts for Store Coordinator roles.Sydney, New South Wales, Australia 3 weeks agoChatswood, New South Wales, Australia 2 weeks agoChatswood, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoStore Manager Full Time / Part Time - WaverleyWaverley, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 4 days agoBrookvale, New South Wales, Australia 1 month agoQueens Park, New South Wales, Australia 4 weeks ago3IC Assistant Store Manager | Sydney CBDSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 days agoThe North Face : Assistant Store Manager - Wynyard (Pop-up)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 1 month agoExpression of Interest | Store Manager | Full-time | SydneySydney, New South Wales, Australia 2 weeks agoStore Manager - Zeus Broadway Full Time - Broadway Shopping Centre, Bay Street, Glebe NSW, AustraliaSydney, New South Wales, Australia 1 month agoBurwood, New South Wales, Australia 2 weeks agoBelrose, New South Wales, Australia 1 month agoNorth Ryde, New South Wales, Australia 1 hour agoConcord, New South Wales, Australia 2 weeks agoAssistant Store Manager Full Time - Surry HillsSurry Hills, New South Wales, Australia 1 week agoAssistant Store Manager - Broadway (6 month fixed-term)Sydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoBondi Junction, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoStore Manager - Pagewood Casual / Part-Time / Full-TimeEastgardens, New South Wales, Australia 1 day agoDrummoyne, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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Job Title
Retail Store Coordinator - Taronga Zoo