Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Youll connect Queensland. Well connect you to an amazing career.Queensland Rail is built on true connection and everything we achieve is made possible by you.Our Queensland Rail Travel network is proud to connect communities throughout the state. We deliver unique tourism experiences in some of Queenslands most picturesque locations. Our long-distance train services provide critical connections to family, friends, holidays, work and medical care.Your opportunityWe are seeking atemporary full-timeStation Assistant to join our team inMaryborough West until 31/07/2026 with the possibility of extension.As a Station Assistant, you will be responsible providing exceptional customer service, completing general cleaning duties and contributing to a positive and safe environment. We are looking for an adaptable individual who has outstanding communication and customer service skills. Previous experience in driving a bus or operating yard machinery is highly desirable.Benefits that CountAll that Queensland Rail achieves each day relies on the hard work and talent of our teams. Thats why we offer a range of attractive benefits designed to help you bring your best, including:Starting salary of $68, 000 (pro rata) plus 12.75% superannuation plus applicable penalties and allowances5 weeks of annual leave per year.Work within a supportive team environment with potential for career development and progression.Opportunity to work for an industry leader where on the job training will be provided.As a Station Assistant some of your duties will include:Convey passengers between Maryborough and Hervey Bay using Queensland Rail Courtesy CoachAssisting with the de-provision and provision of supplies on train arrival and departure.Working with the team to manage luggage check in and loading procedures.General cleaning and maintenance duties of the station, bathroom facilities, baggage areas, the train and gardens.Providing platform announcements and active platform management.Providing exceptional customer service to travelling customers and the local community this includes assisting with customer luggage.Operating station machinery and equipment.Reporting any safety concerns to the Operation Coordinator.Roser/HoursThis is a full-time position which generally works between the hours of 0400 and 2200. You can expect to be on a roster which will include a variety of start and finish times as well as weekends and public holidays, so flexibility is required in this position.We are seeking to connect with someone who ideally will have:The ability to work autonomously but also within a team environment.Strong communication skills coupled with a customer focused attitude to ensure a positive experience with customers.Sound computer skills.A strong work ethic and willingness to go the extra mile.A safety conscious attitude.Resilience and ability to self-motivate.Ability to undertake a variety of manual handling tasks including cleaning and lifting of heavy luggage up to 20 kilograms.Previous cleaning experience or admin experience (ticketing or booking of travel).Must have a MR or Higher class LicenceCandidates will also need to obtain the below certificates at their own cost prior to employment if they do not currently hold:Supporting a Diverse WorkforceQueensland Rail acknowledges the Traditional Owners and Elders of the lands and waterways our network traverses.Our teams arePeople who Count. We encourage diversity in our teams, including different genders, age, race, disability status, sexual orientation, religions, neurodiversity, education levels and many more aspects. No two journeys are the same, and its because of our differences that as a collective, we achieve great things.Please advise if you would like to discuss reasonable adjustments in the recruitment process.Your journey matters. Make it with us. Theres never been a more exciting time to join Queensland Rail. If you''re ready to make a real impact and help shape our future, we encourage you to submit your resume and cover letter by11:59 PM (AEST) Thursday 14th August 2025.Queensland Rail pays its respect to Elders past and present. Queensland Rail also acknowledges the contributions of First Nations (Aboriginal and Torres Strait Islander) peoples within Queensland Rail and the communities we serve. #J-18808-Ljbffr
Job Title
Station Assistant