Job Title

Service Desk OfficerWork-Life Balance with Flexibility: Enjoy a full-time role with a 35-hour work week with one rostered day off every four weeksperfect for maintaining a healthy work-life balance.Diverse Technical Exposure & Growth: Be hands-on with a wide range of technologies including desktop infrastructure, telecommunications, intranet, websites, remote access, disaster recovery planning, and moreideal for professionals seeking variety and skill development.Community Impact & Lifestyle Benefits: Join a growing regional council in one of NSWs fastest-developing areas. Mudgee offers a vibrant lifestyle with strong community values, making it a great place to live and work.Your new jobProvide frontline IT support across Council, ensuring smooth operation of desktop systems, telecommunications, and applications. You''ll manage helpdesk requests, assist with hardware and software deployment, support remote access, and contribute to IT infrastructure maintenance and disaster recovery planning.Long Service leave after five (5) yearsHealth & Wellbeing programBased in the award winning town of Mudgee, NSWYouCertificate III in Information Technology.Minimum two (2) years experience in a similar technical role.C Class Drivers Licence.Well-developed interpersonal skills.Solid written and oral communication skills, including the ability to impart technical information to non-technical staff.Demonstrated ability to work with attention to detail.Strong time management and organisational skills.Strong customer service skills.Knowledge of workplace health and safety responsibilities and a commitment to attending relevant WHS training.The salary range being offered for this full-time position is $2,712 - $3,052 gross per fortnight plus superannuation which equates to an annual salary of $70,517 - $79,375 gross plus superannuation (dependent on skills, qualifications and experience).About Mid-Western Regional Council:Located in the award winning town of Mudgee, we are a team of 450 people who serve 25000 residents across 9000 square kilometres (thats 4.5 Greater Sydneys).We do so much more that rates, roads and rubbish through a diverse range of 75 different types of businesses and as a leading member of the States first and most advanced Renewable Energy Zone (REZ). Find out more at Working at Mid-Western Regional Council - YouTubeThe Mudgee Region:Around 3 hours from Sydney (and Newcastle), the Mudgee Region boasts a dynamic and vibrant community brimming in lifestyle attractions, culinary delights and investment opportunities. Add to this a four-season climate, picturesque scenery, fine wine, locally grown food and a real community with heart and soul; we have a perfect lifestyle.Find out moreNew Residents GuideChoose Mudgee RegionWhat is next -Applications close on Thursday 21 August at 11:59pm. Interviews may be conducted with suitable candidates before the closing date, and the position may close earlier if a suitable candidate is found.Have Questions?Call usDean Foscholo, Service Desk Coordinator (02) 6378 2749Jaime Adams, HR Officer (02) 6378 2752 #J-18808-Ljbffr