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ServiceNow Millers Point, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the APAC CRM Vice President, Sales role at ServiceNowGet AI-powered advice on this job and more exclusive features.Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Today, ServiceNow is a global market leader, providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our cloud-based platform connects people, systems, and processes to help organizations work smarter, faster, and better. Join us to make the world work better for everyone.Job DescriptionThe APAC CRM Vice President will oversee the market success of ServiceNow''s CRM products, built on our market-leading Service Management platform, enabling enterprise processes with unified information.The role supports strategy and solution wins for CRM engagement models, with activities varying by solution and coverage capacity in APAC.What You Get To Do In This RoleDevelop and lead an APAC growth strategy leveraging vertical and horizontal sales approachesManage and lead a team of 3-5 CRM Solution Sales managers and 5-7 individual contributors (Senior Solution Account Executives)Coordinate with solution consulting, professional services, and field sales teams within a matrixed structureAchieve KPIs such as bookings, pipeline creation, recruitment, and talent developmentLead from the front as a trusted mentor and high-standard leaderParticipate in the APAC Senior Leadership TeamBuild and maintain relationships at executive levelsEnsure accurate forecasting and daily communicationPromote customer success practices across APACSupport territory strategies, account planning, and vertical understandingAlign recommendations with Now Value principlesAssist customers in digital transformation strategies, partnering with account teams, customers, and partnersCollaborate with SC & Specialist SC on Capability Roadmap feedbackAdjust responsibilities based on territory and team needs, celebrating successesChampion diversity and inclusion to foster an open environmentQualifications20+ years managing field-based or solution sales teams in enterprise software, serving organizations with over 2,000 employeesExperience managing multi-tiered customer relationships, coaching, and mentoringProven success selling business applications in customer service, field service, or supply chain domainsTrack record of exceeding quotas with large enterprise clients (20,000+ employees)Experience attracting, developing, and retaining high-performing talent across APACStrong sales techniques, customer relationship, forecasting, and reporting skillsEstablished relationships at the C-suite level with large enterprise customersExcellent organizational, communication, presentation, problem-solving, and time management skillsAbility to inspire teams to follow best practicesSkilled in navigating complex opportunities and collaborating across teamsPositive, proactive attitude, with strong work ethic, humility, and team-building skillsWillingness to travel approximately 50% of the timeAdditional InformationWork PersonasWe support flexible, remote, or in-office work based on job requirements and location, with eligibility determined by proximity to ServiceNow offices.Equal Opportunity EmployerServiceNow is committed to diversity and inclusion. All qualified applicants will receive consideration regardless of race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity, marital status, veteran status, or criminal records, in accordance with applicable laws.AccommodationsIf you need accommodations during the application process, contact globaltalentss@servicenow.com.Export Control RegulationsPositions requiring access to controlled technology may require export license approval. Employment is contingent upon such approvals. #J-18808-Ljbffr