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General Manager - Business Growth and OperationsJoin to apply for the General Manager - Business Growth and Operations role at TMS (APAC Region)General Manager - Business Growth and Operations3 days ago Be among the first 25 applicantsJoin to apply for the General Manager - Business Growth and Operations role at TMS (APAC Region)Company Name: TMS Global Australia Pty.Position Type: Full-TimeReports to: Managing DirectorLocation: Remote/Hybrid. Applicants must have the right to work and be based in AustraliaAbout TmsTMS is a global leader in ground transportation management, logistics, mobility, and venue solutions, specializing in delivering top-tier services for the worlds most complex events with confidence and integrity, with operations and employees located across the world. TMS values a combination of experience, knowledge, fresh ideas, and innovative thinking. At TMS, youre always encouraged to Think Outside the Bus . We have been operating for over 30 years'' and delivered thousands of events worldwide, to name a few of our mega events - Olympic Winter Games 2002 & 2010, Olympic Summer Games 2012, Commonwealth Games 2014 & 2018, FIFA World Cup Qatar 2022 and FIFA Club World Cup USA 2025.TMS Australia are the masters of creating passenger journey at events, who plan, coordinate, integrate and deliver all modes of transport including last mile services. TMS provide services through consulting, project management and operational delivery at all stages of an event. Supported by our service-first mindset and technology integration, our mission is to move people safely and reliably while delivering a personal and positive experience that aligns with our client''s goals.Position OverviewWe are seeking a strategic, innovative, and collaborative General Manager Business Growth & Operations to join our senior leadership team. This is a pivotal role overseeing business development, project management, and operational delivery for a portfolio of high-profile major events, conferences, and international sports tournaments across Australia.As a key leader, you will drive commercial growth, elevate operational excellence, and strengthen strategic partnerships. Your focus will be on scaling our national event footprint, optimizing resource planning, and leading cross-functional teams to deliver seamless end-to-end event execution.Key ResponsibilitiesBusiness Development (30%)Build strategic business development opportunities through sales and marketing campaignsLead the companys bid preparation and submissions, sourcing other SME resources where relevantRepresent the company at industry events, conferences and association functionsMaintain a CRM system and sales pipeline though use of cloud-based softwareReview and monitor public tender opportunities through various online portalsDevelop supporting materials such as case studies, referrals, capability statements and industry related articles of interestsProvide reports to management on potential and confirmed opportunitiesProject Management/ Operational Delivery (70%)Develop, coordinate and implement end-to-end ground transport operations at events that may include operating plans, traffic management plans, risk management, communication plans, contingency plans and other supporting documentation that meets all compliance requirementsManage and ensure all Workplace, Health & Safety polices are implemented and adhered toEnsure at all times any NHVL compliance requirements such as Chain of Responsibility (COR) is adhered to and implemented throughout the planning and delivery of servicesBuild and maintain strong relationships with clients, suppliers, staff and contractorsEngage preferred suppliers and sub-contractors to support the delivery of the servicesAccurate fortnightly reporting of progress, risks and issues and opportunitiesCommercial management of projects (i.e. budgets, P&L statements and reconciliations)Work with the Accounts department to ensure all revenue and suppliers are paid in a timely mannerTravel within Australia and the South-East Asia region to conduct meetings, site visits and deliver the eventSkills And KnowledgeExcellent knowledge of the passenger transport industry in one or more of the following areas (Bus, Coach, Chauffeur, Taxi, Rail, Fleet, etc.)Executive level understanding of transport specific software such as scheduling and dispatch systems, vehicle tracking and passenger count softwareStrong leader who embraces a positive and engaging team culture, a relationship builderAbility to juggle conflicting priorities and deliverables while supporting the team with their assignments and workloadExcellent client management who ensures their priorities are deliveredEmpathetic to culturally diverse audiencesAttend meetings (remotely and onsite) representing TMS AUS with suppliers, clients and stakeholdersRepresent TMS individually and through your team in a professional manner at all times whether in person or onlineAbility to work independently and remotely, more than often onlineRespond to and send communications via email, phone, online meetings in a timely mannerMaintain a record of all your hours of work and tasks performed by completing documentation to assign relevant hours to a specific projectMaintain all documentation in company files and folders online and in shared foldersFlexibility in working hours no two days are the same. Be willing to work flexible and extended hours throughout the event periodWilling to travel interstate and overseas (occasionally) therefore have a valid passportHave a current and full car driving licenseQualifications And ExperienceUniversity degree or equivalent professional experienceProficient in English (written and oral)Must have the right to work within Australia (prior to applying for the role)Preferably 8-10 years of progressive responsibilities and work-related experience, and any combination of education and training, which provide the required knowledge, skills and abilities to perform the essential functions of the job, combined with demonstrated professional growth and achievementPrevious involvement in complex event operations, preferably at FIFA World Cup or Olympics scale or equivalentExperience of working in International and Australia major events, preferably within a transport, venue or logistics capacityAdvanced skills in writing proposals, operational plans and post event reportingExcellent skills in project based financial budgets and reconciliationsStrong business and commercial acumen and transport languageAdvanced working knowledge of Microsoft Office 365 softwareExperience of Project Management and CRM softwareExperience of presenting proposals to prospective clients (in person and/or remotely)The employees responsibilities reflect current needs and requirements of the Company as at the date of issuing this position description. However, the services that the employee is required to provide to the Company may change over time as circumstances dictate.TMS is proud to be an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.Seniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesEvents ServicesReferrals increase your chances of interviewing at TMS (APAC Region) by 2xGet notified about new General Manager jobs in Greater Brisbane Area.Brisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 1 week agoGeneral Manager Risk - Enablement Brisbane or SydneyBrisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 2 weeks agoEagle Farm, Queensland, Australia 2 weeks agoGeneral Manager, AI Innovation and Growth (Brisbane-based)Brisbane, Queensland, Australia A$200,000.00-A$300,000.00 3 weeks agoBrisbane, Queensland, Australia 2 weeks agoGeneral Manager, Health, safety & Environment - dnata Catering AustraliaBrisbane, Queensland, Australia 2 days agoVirginia, Queensland, Australia 1 week agoVice President, Sales & Market Leader PacificBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 4 days agoAssociate Director, Acoustics - N278 - BrisbaneBrisbane, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 1 week agoDeputy Director-General / Chief Operating OfficerBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoGroup General Manager - Technology RecruitmentBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia A$170,000.00-A$195,000.00 4 days agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoDirector of Operations and CommunicationsBrisbane, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 1 week agoRobertson, Queensland, Australia 5 days agoWere unlocking community knowledge in a new way. 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