Skip to Main Content

Job Title


Customer Service Team Member


Company : Bunnings Group


Location : Albury, New South Wales


Created : 2025-08-13


Job Type : Full Time


Job Description

Customer Service Team Member page is loadedCustomer Service Team MemberApply locations Albury Warehouse posted on Posted Yesterday time left to apply End Date: August 17, 2025 (3 days left to apply) job requisition id R052101Join us and experience Bunnings from the other side of the counter!Whats in it for you when youre part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave12 weeks paid parental leave, regardless of genderFun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunitiesWere genuinely invested in your career and no matter where you start with us, that pathway is yours to buildAbout the role:Our Trade Centres operate differently from our retail sites, providing delivery and pickup solutions for key building lines, delivering bulk quantities of materials to building sites. We partner with our commercial customers, helping them manage their projects with a whole of build solution. We stock core builders lines, including timber, Fibre Cement, cladding, windows, doors, and appliances. Our Trade Centres handle the pick/pack and delivery of these bulk products, allowing our stores to focus on providing excellent customer service and supporting other trades.The Albury Team is seeking a Full-time Trade Quoting team member to work alongside their Trade Specialist.For more insights into the role, we encourage you to visit your local store to get a feel for what it might be like to join the Bunnings team.Whats involved:Provide friendly and helpful service to customers, including builders and site supervisorsProvide accurate quotations to site supervisors and estimatorsAssist customer inquiries over the phoneCommunicate with sales teamsMaintain accurate inventoryWho were looking for:We seek team members passionate about helping others who are eager to learn and grow. The path within Bunnings is yours to buildyou could become a future leader, product expert, or trade specialist. We are committed to providing you with the skills and support needed throughout your journey. Whether you have a green thumb, are into D.I.Y., seeking your first retail role, or considering a career change, we want to hear from you!Youll need:A genuine passion for customer serviceAn ability to work in and contribute to a teamAccuracy and attention to detailKnowledge of building products and processesGood computer literacyWhen youre ready to give this opportunity a Red Hot Go, all youll need to do is:Submit an application and complete an online chat interview (20 minutes)If successful, proceed to an online video interview (15 minutes)If matched, youll be invited to an onsite meet and greet with our leaders (20 minutes)Youll be part of a workplace where youll feel like you belong.Bunnings strives to ensure everyone is treated fairly, and our team is committed to supporting you at every stage of your recruitment journey. Please let us know if you require adjustments, and we will provide appropriate support. If you have the experience, skills, and passion to grow but dont meet every point in the job description, please still apply. Contact us at jobs@bunnings.com.au, and a team member will be in touch.About UsBunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We serve project builders, tradespeople, and the housing industry through our stores, trade centres, frame and truss sites, and online platforms.By joining our passionate and diverse team, youll have opportunities to grow, develop, have fun, and make a positive impact on our customers and communities. If youre ready to roll up your sleeves and build something great together, apply today.Please note: If offered a role, background checks may be required, including police, employment, and qualification checks. A criminal record may impact your suitability for the role, depending on the nature of the record.#LI-DNIAbout UsOur CommitmentAt Bunnings, we believe a diverse team fosters innovation and better decision-making. We value diverse perspectives, backgrounds, and education, reflecting the communities we serve and enabling our team to bring their whole selves to work.A diverse and inclusive environment makes everyone feel valued, respected, and connected. We are committed to creating a safe and supportive workplace for all team members, regardless of age, disability, gender identity, sexual orientation, race, ethnicity, or background. #J-18808-Ljbffr