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Frontline Operations Assistant Director (Affirmative measure Aboriginal and Torres Strait Islander employment)Join to apply for the Frontline Operations Assistant Director (Affirmative measure Aboriginal and Torres Strait Islander employment) role at Australian Taxation OfficeFrontline Operations Assistant Director (Affirmative measure Aboriginal and Torres Strait Islander employment)4 days ago Be among the first 25 applicantsJoin to apply for the Frontline Operations Assistant Director (Affirmative measure Aboriginal and Torres Strait Islander employment) role at Australian Taxation OfficeThis vacancy is only open to Aboriginal and Torres Strait Islander applicants. This initiative helps to increase the number of Aboriginal and Torres Strait Islander people employed in the APS, to better reflect the diversity of the Australian community. To be eligible for this role candidates must provide confirmation of their Aboriginal and/or Torres Strait Islander heritage.We are seeking a range of dynamic leaders to join our Frontline Operations group.As an Assistant Director in Frontline Operations, youll undertake an essential leadership role and ensure delivery of all priorities within your work area. Youll lead a diverse workforce to achieve key corporate and business objectives.You will influence the design and development of tailored strategies that deliver contemporary client experiences and outstanding results for business.You will inspire a future-focused mindset and a culture of innovation and continuous improvement. Your relationship and negotiation skills will ensure that strategic partnerships and effective planning for new initiatives are implemented.Depending on your area of expertise you may:lead dynamic teams which could be in a rostered or scheduled client contact centre environmentencourage staff engagement, guide capability growth and support positive change management while driving operational excellenceprovide technical guidance or advice to clients and staff to assist in resolving complex or sensitive issuesdeliver contract management activities including outsource contracts for labour, print and postal serviceslead, coordinate and monitor a variety of work/case management activities, provide advice and recommendations to solve complex workforce and workload issueswork with a range of business partners to ensure business requirements are understood to facilitate the delivery of quality services to the communitythrough active and strategic engagement, deliver tailored and contemporary outcome focused solutions that optimise debt recovery, on time lodgment, facilitate ongoing willing participation in the taxation and superannuation systems and influence client behaviourtranslate complex insights or technical requirements into actions to resolve a range of procedural or technical issuesdevelop and maintain planning processes that support continuous improvement and guide informed decision-making.These roles may be offered on an ongoing or non-ongoing basis in Adelaide, Albury, Box Hill (VIC), Brisbane CBD, Burnie, Canberra, Dandenong, Geelong, Gosford, Hobart, Melbourne CBD, Moonee Ponds, Newcastle, Parramatta, Penrith, Perth, Sydney CBD, Townsville, Upper Mount Gravatt or Wollongong. A merit pool may be formed and used to fill future similar vacancies in these locations and other locations within the same metropolitan area.We embrace the strength of diversity through our people and the perspectives they bring. We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionCustomer Service and AdministrativeIndustriesGovernment AdministrationReferrals increase your chances of interviewing at Australian Taxation Office by 2xSign in to set job alerts for Administrative Assistant roles.Executive Assistant Pathology OperationsSt Leonards, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 2 weeks agoFlagship Full-Time Operations Assistant - Pitt StreetGlebe, New South Wales, Australia 3 weeks agoPersonal Assistant to Service Director Specialty Services (AO4), Primary Care - PFT - Olympic ParkSydney Olympic Park, New South Wales, Australia 1 week agoDarlinghurst, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 days agoNewington, New South Wales, Australia 2 weeks agoExecutive Assistant Pathology OperationsSt Leonards, New South Wales, Australia 4 days agoPersonal Assistant to Service Director Specialty Services (AO4), Primary Care - PFT - Olympic ParkSydney Olympic Park, New South Wales, Australia 1 week agoOperation Assistant and Customer ServiceBotany, New South Wales, Australia 10 hours agoAssistant Director and Educational LeaderMerrylands, New South Wales, Australia 2 days agoCaringbah, New South Wales, Australia 6 days agoParramatta, New South Wales, Australia 1 week agoNorth Sydney, New South Wales, Australia 6 days agoDiploma Educational Leader/ Assistant DirectorMerrylands, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$86,204.00-A$93,226.00 2 days agoHurstville, New South Wales, Australia 1 week agoActive Directory Operations Engineer, AVPAssistant Store Manager, Stockroom Operations - Homebush Factory Outlet, NSWSydney, New South Wales, Australia 3 days agoCoogee, New South Wales, Australia 1 week agoProperty Operations Assistant, LogisticsSydney Olympic Park, New South Wales, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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