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Join to apply for the Head of 1st Line Risk- AMP Bank role at AMPJoin to apply for the Head of 1st Line Risk- AMP Bank role at AMPGet AI-powered advice on this job and more exclusive features.Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we''ve been doing it for over 175 years.If we do our job well, we genuinely add to the prosperity of our country and its people.How will you make an impactThe Customer Success & Protection division delivers Risk and Shared services to all AMP Bank product tribes, along with Customer Protection functions to all AMP Group entities efficiently and effectively.This is a leadership role that will design and inspire a high performing team that delivers our desired Customer and Risk outcomes along with seamless customer experiences. This role is accountable for Risk services across the bank, both in Lending and Everyday Banking and the newly created Small Business and Personal Banking teams.Design and implement AMPs 1st Line risk management practices across the team and broader squads/tribes that deliver exceptional service to our customersBe an escalation point for risk and compliance issues for AMP Bank tribes, and enable the tribes to better understand their consolidated risk profileContribute to effective risk governance by managing and owning 1st Line risk reporting, including as required to AMP Bank Business Risk and Compliance Committee, Group Risk and Compliance Committee and any other relevant committeeDevelop and execute quality assurance reviews for AMP Bank, Identifying defects and help improve the customer experience with this dataReview new code and regulatory change items to ensure we are effectively including these in our quality checkingResolve customer complaints in a fair, timely, and transparent manner, and champion AMP''s customer-centric strategy by embedding Csat disciplines and governance /reporting across the BankIdentify, develop, and manage key partnerships that drive short- and medium-term strategic and operational advantages, with a clear emphasis on commercial outcomes, customer value, and risk alignment (CPS 230)Lead and motivate a team responsible for AMP risk enabling them to meet business objectives and goals and exceed risk and customer expectationsWhat you will bring to the roleExtensive senior leadership experience, working in banking and/or financial services environmentStrong understanding of the regulatory and compliance regime for Banking and Financial ServicesExperience in identifying, assessing and addressing operational riskUnderstanding of competitors propositions and industry trends and as they relate to a banking environmentAbility to contribute to the development of business plans and present in senior leadership environmentsProven experience in the successful management and implementation of regulatory changesProven ability to adapt to, and lead people through changeWhy we think you''ll love working at AMPDoing what we''ve always done is not an option, so your clever ideas will get airtime here. You''ll be encouraged to speak up and try new things. If they don''t work, we move on - better for it.We know there''s no one way of doing things. So, you won''t have to sacrifice who you are or how you work to fit in here. We''re inclusive and flexible in many of the ways you''d expect. And in some of the ways you wouldn''t. As long as your health and wellbeing come first - at home and at work.In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you''ll find moments to connect, feel valued and do meaningful work.Whether it''s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.We believe in the power of inclusion and diversityWe''re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged but also leads to better connections with our customers.We''re your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.We''re also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.Ready to create your tomorrow?If you''re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.Don''t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.Looking forward to meeting you.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagementIndustriesBankingReferrals increase your chances of interviewing at AMP by 2xSign in to set job alerts for Head of Risk roles.Sydney, New South Wales, Australia 4 days agoHead of Risk & Compliance | Global Payments Firm | 12 Month FTCSydney, New South Wales, Australia A$220,000.00-A$250,000.00 2 days agoSydney, New South Wales, Australia 3 weeks agoRisk and Governance Lead | Technology Risk and StandardsSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$180,000.00-A$220,000.00 3 weeks agoDirector, Enterprise Performance, Assurance and RiskSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 2 weeks agoSenior Compliance Manager, Financial ServicesSydney, New South Wales, Australia 2 days agoEpping, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 days agoAssociate Director, Technology Risk & ResilienceSydney, New South Wales, Australia 3 days agoAssociate Director, Risk Strategy and AdvisorySydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 3 weeks agoMacquarie Park, New South Wales, Australia 4 days agoContracts Administrator Industrial ProjectsSydney, New South Wales, Australia 5 days agoHealth Safety & Environment Business PartnerSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 day agoSenior Manager, Operational Risk, AustraliaSydney, New South Wales, Australia 3 weeks agoSt George Hospital - Nurse Manager 5 - Operating Suite - Permanent Full TimeSydney, New South Wales, Australia 21 hours agoBusiness Compliance Risk & Governance OfficerSydney, New South Wales, Australia 2 weeks agoAuburn, New South Wales, Australia 1 month agoGreater Sydney Area A$120,000.00-A$160,000.00 1 week agoAssociate Director, Non-Financial Risk Central, Data and TechnologySydney, New South Wales, Australia 2 weeks agoNorth Sydney, New South Wales, Australia 22 hours agoWere unlocking community knowledge in a new way. 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