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Join to apply for the Guest Services Advisor role at NAB2 days ago Be among the first 25 applicantsJoin to apply for the Guest Services Advisor role at NABAs a Guest Services Advisor, you will support the delivery of exceptional workplace experiences and service to colleagues, customers, and visitors in our commercial buildings, ensuring qualitative customer outcomes are realised.Multiple opportunities available | Permanent full time and 8-month Fixed-term Full-time Opportunity based at 395 Bourke Street Melbourne CBDIn the role of Guest Services Advisor, you will put customers at the centre of everything you do.Apply your customer service passion in a professional environment within the Banking sector.Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.In the role of a Guest Services Advisor, you will join the Workplace Team thats doubling down on customer obsession.Each Day, Youll Go Above And Beyond ToDeliver exceptional colleague and customer experience in every interaction across a range of on-site workplace services with a focus on anticipating needs, listening to the colleagues and visitors, and making every interaction simple, effective, and quick.Receive and welcome guests, collect courier deliveries, sort and transport mail to the correct location.Assist with building, parking and property access including event space bookings and set-up.Complete floor walks utilising a checklist, noting, and reporting maintenance issues.Once proficient, cross-skill to be front of house and back of house capable.Were looking for the best and brightest to deliver the best for our customers. Youll need:Hospitality/customer service experience in a Hotel/Concierge/Professional attendant environment would be highly regarded.Holds a Certificate III in Hospitality would be highly regarded.Professional verbal and written communication skills.Ability to multi-task and prioritise tasks with operational awareness.Able to demonstrate a common-sense approach to problem solving.Demonstrable growth mindset, eager to learn and has the attitude that success means delivering as a team.A diverse and inclusive workplace works better for everyoneWe know that our people make us who we are. That''s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via [email protected] (please reference job number) or visit our Careers page through the link above for other contact options.Join NABIf you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeIndustriesBankingReferrals increase your chances of interviewing at NAB by 2xSign in to set job alerts for Service Advisor roles.Doncaster, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoNational Customer Service Manager - West FootscrayWest Footscray, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoTravancore, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne Airport, Victoria, Australia 1 hour agoBehind the Meter - Customer Experience SpecialistMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoCustomer Experience Specialist, MelbourneMelbourne, Victoria, Australia 4 days agoDoncaster, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 days agoMoorabbin, Victoria, Australia A$65,000.00-A$75,000.00 4 weeks agoSouth Yarra, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 4 days agoBayswater, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia A$100,000.00-A$110,000.00 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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