Job Title

Crystalbrook Kingsley has transformed Newcastles former Council Administration Centre into an elegant and sophisticated 130-room five-star hotel with a signature rooftop bar and restaurant, lobby bar and caf, along with two private meeting venues. With the City Hall Civic Theatre, Newcastle Art Gallery, and War Memorial moments away, Kingsley is culturally connected, celebrating both the past and the future.THE ROLE:You will curate the hotel experience for our guests by:Achieving and exceeding guest hygiene standards.Ensuring the presentation of the hotel is of a high standard in both cleanliness and presentation.Cleaning all general areas, including bathrooms, and replenishing amenities to the highest quality and efficiency.Ensuring rooms meet high standards in cleanliness and presentation.Cleaning rooms, making beds, dusting, vacuuming, cleaning bathrooms, and replenishing amenities efficiently.Responding to guest requests for amenities or additional items in a timely manner.ABOUT YOU:Your talents will include:Experience in housekeeping operations within a hotel is preferred but not essential.Excellent organization and time management skills, with strong and clear communication skills.Strong attention to detail in cleaning and presentation.Commitment to delivering excellent service and meeting quality standards.The ability to work independently and as part of a team.THE BENEFITS:You will work with exceptional people in a supportive, diverse, and passionate environment. This is a vital position within our team at Crystalbrook Collection. You will enjoy a flexible range of benefits that include:A market-leading 50% F&B discount across all venues.$99 room rates and a generous friends and family discount.Lifestyle benefits including extra leave and earth advocacy days.A commitment to sustainability practices for a greener future.Dedicated internal mobility program and reward scheme.Online learning, career development, and enhancement plans.Personalized employee support network.Regular service recognition and team events.Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia''s newest portfolio of distinctive upscale hotels, restaurants, and bars where differences are celebrated. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth continues with plans for new hotels in Adelaide and Canberra, with ambitions for further expansion both in Australia and internationally.Our environment is dynamic and entrepreneurial. We focus on crafting exceptional customer experiences that reflect the individuality of people within each location. We are passionate advocates for equality and diversity and welcome individuals to apply through the link provided. We look forward to hearing from you! #J-18808-Ljbffr