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Join to apply for the Team Leader (6-months maternity cover) role at Aspire Support Services1 week ago Be among the first 25 applicantsJoin to apply for the Team Leader (6-months maternity cover) role at Aspire Support ServicesGet AI-powered advice on this job and more exclusive features.Introduction:The Team Leader has a diverse role and is responsible for leading a team of support workers who work directly with Aspire customers. The Team Leader is purpose driven and responsible for day-to-day supervision and administration responsibilities to ensure Aspire customers are receiving quality, person centred and customer-focused outcomes.Description:About The BusinessAspire Support Services is dedicated to providing a community where people with disabilities and their families are able to achieve their goals and live the life they choose. Aspire works alongside people with disabilities and their families to achieve their goals and aspirations.About The RoleThe main Duties/Responsibilities of the role include:Participate with recruiting, induction and maintaining and workforce that meets the needs of the customers and standards of the organisationLiaise with Customer Service Team to ensure a smooth transition of new customers into serviceProvide positive information regarding Lifestyle and Learning programs to potential customers on requestAssist in identifying customer needs by listening and observing customersEnsure active support is provided to customers, which provides the customer with as much choice and control and independence as possible without compromising Aspires duty of care to the customerImplementing a planned approach to the professional development of the team, and identify skills gaps within the team.Provide regular supervision and role modelling to ensure team members work collaboratively and effectively as a teamConduct performance reviews to evaluate staff performance. Implement performance improvement plans as and when neededUndertake three month and six month probation reviews with new employeesEnsure all customers have accurate and up to date Individual Support Plans, End of Plan Reports, Risk Assessments and other relevant documentationInterpret financial and other reportsEngage in continuous improvement through identification of improvements in areaMaintain the confidentiality of customer information in accordance with Aspires relevant policies and proceduresRoster staff in accordance with contracted hours and customer requirements to ensure adequate and appropriate coverage staff coverage at all timesFacilitate team meetings - prepare agendas, distribute minutes and other relevant documentationParticipate in Team Leader meetingsConduct investigations of all staff and customer incidents, as well as NDIS reportable incidentsResponsible for enforcing a safe and healthy work environmentParticipate in on-call rosterSkills and Experiences:Skills And ExperienceQualifications:Certificate IV in Disability, Social Work, Health or Community Service, Leadership; or proven relevant experience.Experience:Proven experience in leading a team, preferably in providing support to people with disabilities.Experience in roster management.Extensive knowledge regarding relevant legislation in the disability sector.Experience in mentoring, coaching and staff supervision in a team environment.Skills:Displays great understanding for people - always follows a people first approachProven ability to foster positive working relationships whilst working within a team environmentDemonstrated commitment to the rights and interests of people with a disability which are underpinned by the principles of relevant legislation - follow human rights based approaches which promoted individual choice and controlDemonstrated time management skillsAbility to work without direct supervisionMust have a resilient natureComputer LiteracyCompliance Requirements:Drivers licenseNSW WWCCVIC WWCCNDIS Worker Screening CheckNDIS Worker Orientation ModuleValid First Aid CertificateValid CPR CertificateFor a full Position Description, please email [email protected] apply, please submit your cover letter and resume to [email protected] by close of business 15 August 2025.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeContractJob functionJob functionInformation TechnologyIndustriesCivic and Social OrganizationsReferrals increase your chances of interviewing at Aspire Support Services by 2xGet notified about new Team Lead jobs in Albury, New South Wales, Australia.West Albury, New South Wales, Australia 2 weeks agoAlbury, New South Wales, Australia 5 days agoAlbury, New South Wales, Australia 4 weeks agoTeam Leader- Disability (Victoria) - WangarattaWest Albury, New South Wales, Australia 3 days agoTeam Leader- Disability (Victoria) - WodongaLavington, New South Wales, Australia 1 week agoQuality Environment Health Safety ManagerFairfield, Victoria, Australia 2 weeks agoAlbury, New South Wales, Australia 1 month agoBandiana, Victoria, Australia 1 month agoAlbury, New South Wales, Australia 4 weeks agoGeneral Manager - Aged Care and Community Programs (New South Wales) Albury/Wodonga - Full timeLavington, New South Wales, Australia 6 days agoAlbury, New South Wales, Australia 2 weeks agoRetail Store Manager - Albury NEW SOUTH WALES/ACTAlbury, New South Wales, Australia 2 weeks agoClinical Nurse Specialist - Stomal TherapistAlbury, New South Wales, Australia 3 weeks agoAlbury, New South Wales, Australia 5 months agoAlbury, New South Wales, Australia 3 weeks agoCommunity Housing Services Manager (New South Wales) Albury/Wodonga - Full timeLavington, New South Wales, Australia 1 day agoLavington, New South Wales, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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