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About UsWorkwear Group (WWG) is part of Wesfarmers Industrial & Safety a division of Wesfarmers,a top 20 ASX listed company with over 100,000 employees.Housed under the banner ofWorkwear Group, our three iconic brands -KingGee,Hard YakkaandNNT- have been in the business of delivering workwear since the late 1920''s.We are the trusted partner in workwear solutions, manufacturing over seven million units each year. What sets us apart is our continuous investment in innovation, market knowledge, pioneering ideas and sustainability practices.We work as one team. We put our customers first and are passionate about what we do. Joining WWG is an opportunity to thrive in an inspiring, safe, and inclusive community.About the RoleWere looking for a business-focused technologist whos passionate about improving how people work. As an IT Systems & Productivity Analyst in our EUX team, youll collaborate directly with end users and business teams to design and deliver smart, scalable solutions that enhance productivity and simplify everyday tasks.This role is all about empowering users through automation, AI, and modern workplace tools not enterprise-scale platforms, but targeted, high-impact solutions that make a real difference. Youll also play a key role in supporting and evolving our core workplace technology systems, including M365, identity, and endpoint management.What youll be doingProvide desktop and end-user computing (EUC) support, including in-person assistance at the Port Melbourne Tech Hub and through Service Desk channelsResolve technical issues and manage ServiceNow tickets, ensuring timely and effective resolution aligned with ITIL practicesDeliver high-quality customer service, translating technical solutions into clear, user-friendly language for non-technical audiencesPartner with business units to identify friction points and co-create automation solutions that drive efficiency and valueBuild and maintain tools and workflows using M365, Azure, and custom code to support scalable, resilient systemsSupport AI-driven enhancements that improve the digital employee experience, from proof-of-concepts to production-ready systemsDeliver intuitive, user-friendly systems that solve real problems for real people, with a focus on usability and impactContribute to the stability and evolution of core workplace platforms, including M365, Intune, and identity servicesOperate within Agile and ITIL-aligned environments to ensure reliable, scalable, and sustainable outcomesCollaborate with engineers and architects to support continuous improvement and alignment with strategic goalsWho were looking forAt our company, we value not only our great brands but also the people and teams that drive our success. In addition to technical skills, we seek team members who possess the following personable qualities:Strong work ethic and are committed to showing up for a teamOpenness to receive coaching and embrace self reflection and self growthAccountability for your actions, and emotions, and actively venture beyond your comfort zoneEmbrace innovation, take calculated risks, and inspire others to think outside the boxAbility to build meaningful relationships, we prioritise our customers. Balancing commercial goals with customer satisfaction is keyEthical standards and demonstrating honesty and integrity in all interactions is fundamental to our team culture.What were looking forExperience building automation and productivity solutions with M365 and AzureExperience working in Agile and ITIL-aligned environmentsMicrosoft certifications such as PL-900+ or M365/Azure Admin highly regardedExcellent communication and stakeholder engagement skillsFamiliarity with AI tools and their application in workplace productivity (a plus!)What we offerThe chance to join agreat teamof like-minded, hard-working people who are passionate about achieving our vision and the growth objectives of the company.Flexible working environment, allowing for work from home day/s each week.Acompetitive salary packageand suite of benefits and perks, including a 50% discount on our brands Hard Yakka, KingGee and NNT and 5% Wesfarmers discount for Kmart, Bunnings, Officeworks and more.Atailored careeranddevelopmentplan, plus reward and recognition programs. Whatever your goals were here to support you on that journey.OurWellbeingprogram, Thrive, with activities designed to support the Financial Wellness of our team, Celebrate Diversity, ensure we Get Physical and maintain Healthy Minds, including challenges, yoga, meditation and access to our Employee Assistance Program.We Learn, a dedicated hub for all things learning and development.We actively work on creating asafeandinclusive environmentfree of discrimination. At Workwear Group we aspire to build a culture where diversity is celebrated, where Team Members feel a sense of I Belong and are empowered to bring their whole selves to work.You can follow us on LinkedIn or see our company careers page for more opportunities you for your interest in Workwear Group.Due to anticipated high volumes of applicants, only shortlisted candidateswill be contacted. #J-18808-Ljbffr