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Job Title


Client Services Scheduler - Central Coast


Company : Right at Home


Location : Central Coast, New South Wales


Created : 2025-09-06


Job Type : Full Time


Job Description

Welcome to Right at HomesJob OpportunitiesThe Right at Home Mission and ValuesRight at Home has a mission to improve the quality of life for those we serve. We do this by choosing the Right People, to deliver the Right Services with the Right Approach. To continue this standard of quality care, we look for people who build our culture, who are sensitive and adaptable to clients different personalities, cultural backgrounds, and home dynamics, and who align with our values of flexibility, approachability, accountability, collaboration, and integrity.Benefits of Becoming a Right at Home CaregiverThe foundation of becoming a successful Right at Home care worker is a deep passion for people and a commitment to providing high-quality care. In return, Right at Home provides flexibility, work security, and a sense of belonging to a local and national team. We value and support your contribution and focus on your career development with mentoring by experienced nurses and care managers, ongoing training, and continuous support through care manager supervision. Benefits include competitive pay, career development opportunities, a reward and recognition program, and access to our world-class team connection portal, Right About You!, which includes wellbeing and discounts programs.Right About You!Right About You! is our employee communication, recognition, wellbeing, benefits, and discounts program. It connects, recognizes, and supports Right at Home staff wherever we work. The program embodies our Values and Culture using eCards to recognize employees and peers for their excellent work. It also helps caregivers save money daily with discounts at over 400 Australian and international retailers, which can be combined with ongoing sales and promotions, offering savings on groceries, petrol, clothing, entertainment, gadgets, appliances, travel, and more.Caregivers can also access tips and resources on maintaining a healthy balance in life via our wellbeing portal, featuring videos, recipes, articles, tools, and tips on physical, financial, and mental wellbeing. They can stay connected with local office teams through our news stream or send a high five to colleagues.As part of Right at Homes RightPeople, Right About You! supports every aspect of our caregivers wellbeing and professional growth.Right at Home is Australias leading quality home care provider, caring for seniors, adults with disabilities, and those recovering from hospital stays. We offer careers from Certificate III Companion Care Level Caregivers to Registered Nurses providing complex medical support. During these challenging times, we aim to support your career and enable you to serve the community with the right training and support, making a real difference while growing personally and professionally. Our mission of improving the quality of life for those we serve becomes your mission too.Search and Apply NowIf our values resonate with you and you want to experience the benefits of working with us, dont wait. Search for a job near you by clicking the search button below, selecting your state, a nearby Right at Home Office, or a job category.Search Current PositionsNote: This job can no longer be applied for.Are you experienced in customer service, compassionate, and seeking a role where you can make a difference?The Client Services Scheduler is responsible for coordinating the rostering of care for our Aged and Disability clients, including scheduling carers and maintaining related systems and processes. This role also manages inside sales inquiries and develops relationships with clients and their families.Your responsibilities will include:Handling information requests, feedback, and inquiries from aged and disabled clients and their families dailyServing as a liaison between referral sources, families, carers, and care managersProviding empathetic, friendly, and patient contact to build rapport, trust, and confidence in Right at HomeEducating clients and families about available services and the benefits of care plansImplementing and maintaining systems for caregivers, nurses, and other care professionalsMaintaining records and documentation according to quality standards and organizational policiesQualificationsTo succeed in this role, you will need:Strong organizational, problem-solving, and time-management skillsExcellent verbal and written communication skillsProficiency in computingWillingness to obtain an Australian National Police Check & Working with Children CheckWillingness to obtain First Aid & CPR certificationA full drivers license and reliable, registered vehicleThe right to work in AustraliaPreferred SkillsUnderstanding of the Aged Care and Disability systemsExperience supporting staffWhat We Offer:A flexible, inclusive environment committed to work-life balanceEmployee benefits and competitive salary packagesOpportunities for training and developmentIf interested, apply now to join our team at our Erina office. #J-18808-Ljbffr