Job Title

About UsGday Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G''day Rewards. Employing more than 2000 people Australia-wide, Gday Group has the largest park network in the country, offering an amazing customer journey.McCracken Country Club is your number one choice for accommodation, dining, golf and functions in Victor Harbor. Our resort is all about relaxation and comfort, situated on the Tony Cashmore designed championship McCracken Golf Course. Offering superiorevent and conference facilities, the resort is the ideal place for business, leisure and events.The RoleWe are seeking a Front Office Receptionist to be the welcoming face of our property in a casual capacity (approx. 12-20 hours per week. Your duties include but are not limited to:Providing a high standard of customer serviceProcessing guest check-ins and outsAccurately using the park booking system to make reservations and manage accountsCoordinate with the Housekeeping team to track readiness of accommodationSupply guests information regarding property and local areas of interestCompleting the day-to-day office administrationMaintain excellent relationships with the park teams, residents and guestsWhat we look forTo be successful in this role you will have:Previous Front Office experience within the hospitality industryPassionate about delivering exceptional Guest experienceProficient computer skills, Microsoft office suit knowledge, essentialKnowledge of RMS or comparable Reservation Booking System, preferred but not essentialExcellent communication and interpersonal skills.Ability to handle cash transactions accurately.Strong organizational skills and attention to detail.Enthusiastic and positive attitude.Flexibility to work weekends, public holidays, and evenings as needed.Current drivers licence essentialNote: Accommodation is not provided for staff. Therefore, you would need to have your own accommodation for this position.Benefits to YouCasual opportunity - Approx. 12-20 hours per weekASAP start availableDiscounted accommodation at over 300 G''day Group holiday parks nationally.Discounts with our Gday Rewards PartnersService recognition awardsAccess to Employee Assistance ProgramInternal promotions and opportunitiesHow to ApplyAre you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children''s Check specific to the state may be required.This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.The Gday Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment. #J-18808-Ljbffr