Job Title

Join to apply for the Customer Advisor | Echuca | VIC role at Bendigo Bank3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.OverviewYour role as a Customer Advisor puts you in the driver''s seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals. Youll assist customers with transactions, educate them about online platforms, and recommend products and services that suit their needs, making a difference in peoples lives.ResponsibilitiesExploring customers needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branchSupporting customers with digital literacy and online banking needs as we continue to innovate our offeringsBeing the face of the branch and customer service, handling transactions, cash, queries, and paperwork with risk considerations at the forefrontEngaging in on-the-job training and external development opportunities to grow your careerBuilding connections by supporting customers, giving back to the community, and contributing to a positive work environmentLocation and hoursThis is a Permanent, Part-time position located in Echuca. The roster is 60 hours per fortnight.Roster details:Monday - 8.45am to 5.15pmTuesday - 8.45am to 5.15pmThursday - 8.45am to 5.15pmFriday - 8.45am to 5.15pmWhat youll bring to the roleTo succeed in this role, youll consistently deliver exceptional customer service. Wed love you to have:Experience in a customer service environment and the ability to achieve targetsStrong attention to detail to ensure secure, accurate transactions with a risk mindsetConfidence to communicate with new and existing customers face to face and over the phoneEagerness to understand and communicate what makes our bank differentDrive for collaboration - teamwork is crucial for us to work together and achieve our goalsExperience in the banking and finance industry is a plus but not essentialWhy work with us?Want big impact that matters? Your work directly benefits customers and communities we serve.Want to be more than just a number? Join a team that values you and grows with you.Want career opportunity and flexibility? Flexible policies and a team that believes in you.Youll also get access to a great range of benefits, including:Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family membersLearn and grow through our corporate university BEN UWere making better, bigger. And well get there with you.Apply now if youre ready to pursue a rewarding customer service career with Bendigo Bank.Note: Once you have submitted your application you may receive an email to complete a Pymetrics online gaming assessment. Please check your junk folder if the email is not received within 30 minutes.We believe a diverse workforce supported by an inclusive culture is central to our success. If you require adjustments to the application or interview processes, please reach out. For more information about our retail banking roles, visit the Bendigo Bank careers site.Screening and interviews may commence prior to closing date.We are committed to responding to all candidates, regardless of the outcome of your application.Seniority levelEntry levelEmployment typePart-timeJob functionFinanceIndustriesBankingSign in to set job alerts for Customer Advisor roles. Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr