Job Title

OverviewCustomer Service Officer | Community Bank Gympie | Part-time | QLD at Bendigo Bank. This is a permanent, part-time position located in Gympie with a 40-hour fortnight roster.ResponsibilitiesExplore customers needs through in-depth conversations to help them achieve their financial goals and partner with different specialists within the branchSupport customers with digital literacy and online banking needs as we continue to innovate our offeringsBe the face of the branch and customer service, handling transactions, cash, queries, and paperwork while maintaining risk considerationsEngage in on-the-job training and external development opportunities to support career growthBuild connections by supporting customers, giving back to the community, and enjoying a positive team environmentWhat youll bring to the roleExperience in a customer service environment with the ability to achieve targetsStrong attention to detail to ensure secure, accurate transactions with a risk mindsetConfidence to communicate with new and existing customers face to face and over the phoneEagerness to understand and communicate what makes our bank differentDrive for collaboration and teamworkExperience in the banking and finance industry is a plus but not essentialOur Community Banking modelCommunity Banking operates on a shared revenue model based on profit-with-purpose, reinvesting profits into local initiatives and community growth. By joining a Community Bank branch, youll be part of a team focused on promoting local growth and nurturing meaningful relationships, with involvement in community events and support for small businesses.Benefits and developmentHealth and wellbeing support, including discounted gym memberships, private health insurance options, and an Employee Assistance Program (EAP) for you and your immediate familyOpportunity to advance through our corporate university BEN UAdditional informationPlease note: after submitting your application you may receive a Pymetrics online gaming assessment. Check your junk folder if not received within 30 minutes. We are committed to a diverse and inclusive workforce and will provide adjustments to the application or interview process as needed. For more information about our retail banking roles, visit Bendigo Adelaide Bank careers. #J-18808-Ljbffr