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Job Title


Retail Store Manager


Company : Scarlet and Sam


Location : Fremantle, Australia


Created : 2025-09-15


Job Type : Full Time


Job Description

Scarlet & Sam is an Australian womens fashion label defined by coveted pieces that are as timeless as they are distinctive. Rooted in Melbourne, the brand reimagines vintage silhouettes with modern aspirationbalancing individuality with wearability. Each piece evokes nostalgia while feeling confidently of the now. Every collection is a considered edit of staples designed to be lived in and loved, crafted with natural fibres and ethical production. Scarlet & Sam invites a way of dressing that feels expressive, authentic, and unmistakably personal. ABOUT THE ROLE Were seeking a passionate and experienced Retail Store Manager to lead our first Melbourne boutique, opening early September. This is an exciting opportunity to play a pivotal role in shaping Scarlet & Sams in-store experience and building a community of loyal customers. As Store Manager, youll lead from the frontdelivering an exceptional customer experience, driving commercial outcomes, and developing a high-performing team who embody our brand values. Key Responsibilities Lead, inspire and manage your team to deliver exceptional service and store presentation. Achieve store sales targets through strong conversion, upselling, and relationship building. Manage all operational aspects of the store including rostering, stock control, reporting, and loss prevention. Maintain brand consistency through visual merchandising and presentation standards. Build and nurture a VIP client base, hosting activations and events to strengthen customer relationships. Recruit, coach, and mentor team members, fostering a culture of accountability and growth. Oversee store compliance with health, safety, and operational policies. Cultivate personalised, memorable customer experiences that encourage loyalty. ABOUT THE STORE This is a temporary boutique thoughtfully crafted to feel like the little sister to our future permanent store intimate, personal, and deeply connected to the Scarlet & Sam world. Part studio, part showroom, the space is curated to reflect the brands signature imagery and design ethos, offering customers a tactile, immersive experience. Every detail from the furnishings to the flow is considered to evoke the same enduring edge and effortless ease that defines our collections. PERKS AND BENEFITS Competitive salary. 50% staff discount. Monthly wardrobe allowance. Career progression opportunities within a growing brand. Be part of a creative, fashion-forward team in a beautiful boutique environment.