Job Title

RoleDirector, Loyalty Strategy Consulting SalesOverviewServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. We are looking for a truly exceptional strategic sales professional to join our Loyalty & Personalization Consulting practice in APAC. Our Practice is one of the fastest-growing businesses within Mastercard and we are looking for someone to fuel our growth in the region by continuing to drive Business Development in the region. In this role, you will work closely with clients to understand how our professional services can be tailored to projects that help them achieve their ambitions to drive customer loyalty. This entrepreneurial role is a great opportunity to shape the direction of our regional practice.ResponsibilitiesDrive growth: Continue to drive the growth of our business in AP, with a specific focus on the Australian and New Zealand markets by identifying and developing new client relationships, and growing our existing relationshipsProvide expertise: Develop a deep understanding of our loyalty consulting services as well as broader industry trends to tailor our services to match client needsOwn the sale: Responsible for the sale of our loyalty consulting services including defining the scope, finalizing the price, all done in collaboration with our partners across Sales and Consulting DeliveryLead clients: Cultivate lasting relationships with senior clients (VP+) at leading brands, becoming a trusted partner who can be relied upon to deliver sound advice throughout the sales process and during project deliveryCollaborate effectively: Work in close collaboration with our partners in the region across Sales, Delivery, and Product to ensure we are bringing the best of Mastercard to our clientsSales Pipeline management; accountability of running and process pipelinesQualificationsExperience in loyalty, CRM, digital marketing, and/or personalization at an established brand and/or top consulting firmExperience working as a consultant or other professional services role with experience selling within the retail, travel, hospitality industryStrong executive presence with experience working with regional and multi-national company executivesDemonstrated expertise in securing internal buy-ins and adeptly navigating a complex matrix organizationAbility to break down and communicate complex ideas in dynamic situationsHistory of navigating ambiguity in an unstructured, high-growth environmentUnderstands and can speak to the interaction between business and technologyHigh level of entrepreneurship, creativity, ownership, and business acumenCorporate Security ResponsibilityAll Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:Abide by Mastercards security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercards guidelines.Seniority level: DirectorEmployment type: Full-time #J-18808-Ljbffr