About the RoleAs a Retail Sales Assistant, youll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey. Were looking for someone who is passionate about helping others and thrives in a dynamic retail environment.What youll be doingCustomer Engagement Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations.Product Demonstration Guide customers through product features and benefits, ensuring they make informed choices.Stock Management Maintain accurate stock levels and ensure the store is well-presented and organised.Flexible Scheduling Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.About YouYoure a proactive and approachable individual who thrives in a fast-paced retail environment. You have a genuine passion for helping others and delivering exceptional customer service.What you bring to the teamPrior Customer Service Experience.Ability to work in a fast-paced environment.High Standards in customer service and store presentation.Proficient in calming irate customers and resolving issues with empathy and professionalism.Physical Requirements: Able to lift up to 15kg between floor and shoulder, 10kg above shoulder height. Ability to wear a headset to communicate with the team on the shop floor. Stand and walk for prolonged periods of time.The Perks & BenefitsA supportive, friendly team culture that celebrates wins and supports your goals.Competitive salary / hourly ratePaid parental leave to support you and your family.Training pathways to support your growth and career development.Employee Assistance Program for your wellbeing.Generous team discounts.Please Note:Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History Check. #J-18808-Ljbffr
Job Title
Retail Sales Assistant