About The RoleJoin Team Global Express as an Administration and Operations Support Officer at our Gold Coast site. In this dynamic and fast-paced role, youll provide high-level administrative and customer service support to ensure smooth day-to-day operations across the freight and logistics network. This is a full-time position, working Monday to Friday, 9:00am to 5:00pm.Key ResponsibilitiesResponding to customer and internal enquiries in a professional and timely mannerPreparing quotes, managing follow-ups, and coordinating delivery bookingsInvestigating delivery issues, damaged freight, and redirections with internal teamsReviewing and correcting freight documentation and delivery schedulesRunning daily and weekly reports to support freight planning and operational auditsSupporting key national accounts with order tracking and communicationManaging freight appointments, undelivered items, and delivery planningAssisting with data entry, rate audits, and internal cost reconciliations as neededProviding backup support during peak periods or staff absencesWhat Youll BringStrong administrative and organisational skills with high attention to detailExcellent verbal and written communication skillsA proactive, customer-focused mindset with a strong sense of accountabilityConfidence using computer systems and handling multiple tasks simultaneouslyA team-oriented attitude with the ability to work collaboratively across departmentsPrevious experience in transport, logistics, or a similar fast-paced environment (preferred)Flexibility to assist with additional duties and occasional overtime during busy periodsA professional, reliable, and safety-conscious approach to workAbout Team Global ExpressTeam Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. Were not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.Why TGE: We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.What We OfferCompetitive salary above industry standardsUpskilling, training, mentoring and more to support your career development journeyFun and practical employee perks and discountsFlexible work, including work from homeInclusive parental leave policy that supports all parents & carersPeer recognition awards acknowledge when you go above and beyondOur Commitment to InclusionWe celebrate difference and are committed to a diverse and inclusive workplace. As an Equal Opportunity Employer, we welcome applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples. We acknowledge the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Mori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.Our Recruitment ProcessApplying for a job starts with an online application form, followed by potential online assessments and a virtual or in-person interview. The final step includes pre-employment checks, such as a criminal history check, a medical assessment including fitness to work, and drug & alcohol screening.Other Things To NotePlease share your pronouns and any reasonable adjustments you may need during the recruitment process.During the recruitment process, please monitor your junk/spam folders for updates.TGE has been listed as one of LinkedIns Top Companies of 2023 and 2024 in Australia.Location: Gold Coast, Queensland, Australia #J-18808-Ljbffr
Job Title
Administration Officer