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OverviewEmployment Type: Permanent. Closing Date: 30 Dec 2025 11:59pm. Job Title: Telstra Retail: Customer Service & Sales Consultant.As a Retail Sales Consultant, you are passionate about delighting Telstras customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not just a job, its an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are meaningful as well.Every day is different.A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. You will be continually trained on the latest technology and gadgets. Your knowledge, progressive sales approach and consultative service will empower you to support and deliver solutions for our customers.Life at TelstraWe offer the perkiest of perks.When it comes to rewarding our people, there is a range of benefits, including:30% off Telstra servicesExclusive discounts and offers across 240 brands and partnersA flexible, inclusive approach to parental leaveUnlimited access to 17,000 learning programsMonthly performance rewards and recognition programsBenefits Your Way TelstraWere hiring.Locations: we are currently hiring across CASUARINA, DARWIN, PALMERSTON.Casual, Part-Time and Full-Time roles availableStore hours vary search your storeIs it you were looking for?Were on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:The ability to easily build a connection with a variety of new and existing customersAn appetite to quickly develop customised solutions for customersA drive to reach (and exceed) sales targets and KPIsThe hunger to learn and grow within the role (and beyond)A positive and resilient approach to customer service within a busy environmentExperience in a customer-facing roleHit Apply now!After youve submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.Retail Opportunities at TelstraWhen you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds and abilities. We have zero tolerance for harassment and prioritise a workplace where everyone can thrive.We work flexibly at Telstra; talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process. #J-18808-Ljbffr