Job Title

OverviewMantra Club Croc is located five minutes drive from the main street of Airlie Beach, in the Whitsundays region in North-Queensland. The property offers hotel rooms and suites, a lagoon style pool, and Club Croc Bistro for guests to experience within a relaxing resort-style environment. On days off, explore island hopping, Whitehaven Beach, or snorkel and discover the Great Barrier Reef.PurposeAs a Food & Beverage Attendant, you will warmly welcome guests and guide them through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will help make every event a success.Primary ResponsibilitiesCreate a welcoming and friendly atmosphere where you turn moments into memories and experiences into stories.Transform obstacles into opportunities with a positive, problem-solving approach.Elevate dining experiences with personalised food and beverage suggestions within outlets and events.Upsell by crafting an unforgettable experience that leaves guests wanting more.Proactively source information to increase product knowledge.Confidently communicate with guests and colleagues to support seamless teamwork.Take pride in your space by setting up and packing service areas meticulously.Skills And ExperienceProven track record in customer service within the hospitality sector.Proficiency in food & beverage protocols, including table service, beverage expertise, event service, and coffee crafting skills (strongly valued).Adaptable across diverse F&B settings with flexibility across different schedules including early mornings, evenings, weekends, and public holidays as required.Possession of a valid RSA or an equivalent qualification for the specific country/state/territory.Passion for engaging with patrons and collaborating within a team of diverse professionals.Accor BenefitsALL Heartist Membership discounts on accommodation and food & beverage worldwide.Family & Friends Discounts available on accommodation, services and events for loved ones.Accor Live Limitless (ALL) Loyalty Program earn status and reward points on stays.Learn Your Way access Accors training platforms, Accor Academy and Typsy.Build Your Network connect with more than 300,000 Accor professionals globally.Worldwide Opportunities Accor operates hotels worldwide, offering opportunities to grow your career.Accor is an inclusive company, building diverse teams across the globe. Everyone has a story and we want to learn yours. We invite you to APPLY NOW. #J-18808-Ljbffr