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About UsAt Doctors and Co., we are dedicated to enhancing the health and wellbeing of our community through exceptional medical care. Our mission is to provide high-quality, accessible healthcare solutions tailored to our patients'' needs. As a leading healthcare provider in Australia, we pride ourselves on our compassionate approach, cutting-edge treatments, and a patient-centric ethos. Our team at Kiama Doctors is driven by a shared commitment to excellence and innovation in the medical field.Role OverviewWe are seeking a friendly and organized Medical Receptionist to join our growing healthcare team at Kiama Doctors. In this role, you will work at the front desk of our medical clinic and assist our patients and other visitors. Your primary duties include greeting and checking in patients, answering questions, collecting patient co-pays, processing paperwork, and scheduling appointments. You will also help keep our records and work areas clean and organized, and ensure our office provides a welcoming environment for our patients.Key ResponsibilitiesOpen and Close clinic as per set procedureGreet patients and other callers in a professional and courteous mannerMake appointments for patientsEnsure medical records are managed confidentially and efficientlyAccurately process patient payments via cash, EFTPOS, and direct bill transactionInvoice Medicare, Private Health Funds, TAC, WorkcoverKnowledge of the MBS schedule and correct billing proceduresDeal with referring doctors, hospital staff, pharmacists, etc. courteously and helpfullyAttend to patient enquiriesCheck and handle internal emailsFill in the roster when staff is away, on holidays and sick leaveMaintain the reception waiting area and consulting rooms tidy, including the clean up of spills if necessaryEnsure accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documentsMaintain confidentiality of patient personal and financial information at all timesComplete recallsSupport the day-to-day operations of the medical centreExceptional customer service and teamwork skillsSelection CriteriaDemonstrated ability to work in a teamExperience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)Demonstrated strong organisational and problem-solving skillsDemonstrated ability to work in a fast-paced environment, including multitaskingDemonstrated ability to communicate with internal and external stakeholders both verbally and in writingDemonstrated commitment to quality patient serviceAt least 1 year experience as a Medical Receptionist in a medical practice is requiredIn addition, the candidate must also provide the following;Current Police CheckCurrent Working with Children clearanceCurrent First Aid/CPR certificateImmunisation RecordDriving Licence/ Photo IDIf this role speaks to your heart, we cannot wait to meet you. Apply now, and lets make a meaningful impact on healthcare together. Alternatively, you may send out your resumes to [email protected] short-listed candidates will be contactedExpected Start Date: as soon as possible.Job Types: Full TimeSalary: Remuneration will be negotiable based on experience. #J-18808-Ljbffr