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OverviewBarrack Heights | Full-Time | Award-Winning, Family-Owned BusinessLooking for a role where no two days are the same? Join CityWide Plumbing Services and become an integral part of a team that has been proudly delivering professional and cost-effective plumbing solutions to the Illawarra community since 2002.We are seeking an energetic and organised Scheduler/Administration to be the link between our valued customers and our skilled technicians in the field. This role is all about keeping things running smoothly coordinating schedules, supporting our team, and ensuring every customer receives the high-quality service were known for.What youll be doingManaging incoming customer calls and scheduling jobs efficientlyAssigning the right technician to the right taskKeeping customers informed with clear, timely updatesSupporting field staff and helping the day flow seamlesslyWhat were looking forConfident use of Microsoft Office and strong computer skillsExcellent customer service and communication abilitiesOrganisational skills with a can-do attitudeAbility to think on your feet, problem-solve, and adapt quicklyExperience in scheduling/dispatch (ideally in a trade environment) preferredKnowledge of SimPro (or similar software) highly desirableBe part of a family-owned, award-winning business with a strong community focusEnjoy a supportive and friendly team environmentTake on a role thats dynamic, fast paced, and never boringIf youre highly organised, thrive in a busy environment, and love delivering great customer service, wed love to hear from you. Apply now with your CV and cover letter via the link.Please note: Only applicants with the right to work in Australia will be considered. No agency enquiries, please.Additional detailsUnlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years'' experience do you have as an Administration Role?Do you have experience in administration?Which of the following Microsoft Office products are you experienced with?Do you have customer service experience?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr