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Job Title


Reef Sleep Host | Cruise Whitsundays


Company : Journey Beyond group.


Location : Airlie Beach, Queensland


Created : 2025-09-25


Job Type : Full Time


Job Description

Be a part of sharing special places and shaping lasting memories with Australias leading experiential tourism business.About UsCruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.Cruise Whitsundays also operates Australias first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.From our cruises and sailing adventures to our world-renowned underwater accommodation, theres no better way to experience the Whitsundays, and you wont find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!About Journey BeyondAustralias leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.About the roleWe are seeking a Hospitality & Housekeeping professional to join our team as a Reefsleep Host on a permanent full-time basis. This is a unique opportunity to deliver exceptional service to guests at Reefworld on the Great Barrier Reef.Key Responsibilities:Provide concierge services, including luggage handlingHousekeeping of Reef beds and Reef suitesMaintain Reefworlds cleanliness and presentation.Adhere to schedules, procedures, and WHS requirementsServe barista-quality coffee and fine dining food & beverage.Assist with special occasions and events.Unique Lifestyle Roster: 8 days on, 6 days off (Wednesday to Wednesday).Shared accommodation and meals provided during your shifts at Reefworld Pontoon.About YouThe ideal candidate will be motivated and passionate about delivering exceptional guest service. You bring experience in both fine dining and housekeeping, coupled with a keen attention to detail and a commitment to high standards in all aspects of your work. As a team player with a positive "can-do" attitude, you will be a proud ambassador of Cruise Whitsundays.To be successful in this role, you will:Have experience in guest accommodation or rooms division managementExhibit a high level of interpersonal and communication skills, with excellent relationship managementBe reliable, self-motivated, and proactiveBe a creative problem solver with strong adaptabilityContribute to a positive team culture aligned with Journey BeyondElements of Shipboard Safety Skillset or higher;Blue Card/ Working with Childrens Check;HLTAID011 - Provide First Aid and HLTAID015 - CPR & Advanced Oxygen Therapy;Queensland Responsible Service of AlcoholNational Police Check;Ability to manage time and have strong organisational skills;Sound in-water swimming skills and physical fitnessGenerous discounts on Journey Beyond travel and experiencesAn attractive salary and positive work environmentStudy Assistance PolicyA career with opportunities for progression, transfers, and secondmentsEmployee Referral PolicyParental Leave programPurchased Leave policyPrivate Health discountsEmployee Assistance ProgramDiscounts on Journey Beyond merchandiseDiscounts at the Cruise Caf & BarDiscounts off the bar on board vesselsFree public transportSalary sacrifice remote area benefitsApplications will be processed in the order they are received, so don''t delay, apply now! #J-18808-Ljbffr