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OverviewAs a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world''s largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job DescriptionInsurance Solutions SpecialistLocation: Melbourne, Brisbane, Edward Street, Australia | HybridWhy You Will Love It HereFlexibility: Hybrid Work ModelYour Future: Income Protection Insurance & Salary ContinuanceWork/Life Balance: Generous Bereavement & Compassionate leaveYour Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD InsuranceDiversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on DiversityTraining: Hands-On, Team-Customized, including SS&C UniversityExtra Perks: Discounts on fitness clubs, travel and more!What You Will Get To DoUnderstand the compliance obligations of my role and ensure that there are controls to meet themRaise any concerns related to poor compliance or risk managementHighlight any risks to management to make sure they are considered and managedComplete all mandatory training required to perform my role and understand the regulatory context of the organisationCo-ordinate & administer insurance related services to corporate superannuation clients and employers (where applicable), members and beneficiariesManage end-to-end insurance application and underwriting lodgement processes, including communication of insurer decisions and updates to member accountsPrepare and submit claims documentation, follow up on outstanding requirements, and coordinate referrals to the trustee services teamOversee the full lifecycle of insurance claims, ensuring effective communication and coordination with insurers, clients, claimants, members, beneficiaries, and their representativesProtecting your super, putting members interests first and improving member insurance outcome updates for member accountsProvide empathetic and compassionate support to vulnerable clients, ensuring their needs are met with care and professionalismContribute to continuous improvement by capturing data, enhancing processes, and sharing knowledge to improve system capabilitiesMonitor and respond to inquiries via the insurance phone line / Help Hub Chat, including participation in early morning and late shift rosters as requiredUphold and promote SS&Cs Core Values of Accountability, Respect, Innovation, Focus, and Community in all aspects of service deliveryWhat You Will Bring2-3 years experience in the insurance and superannuation industry, specifically in claims and/or underwriting administration (preferred); experience in the administration of superannuation funds (preferred).RG146 is beneficial Knowledge of Superannuation & legislation relating to insurance Basic to intermediate knowledge of Microsoft Word and ExcelUnless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. #J-18808-Ljbffr