Job Title

Customer Contact Centre ConsultantRegional Express Holdings Limited (Administrators Appointed) is seeking suitably qualified and motivated individuals to provide high-level customer service as Contact Centre Consultants in Orange, NSW. These temporary positions are on a 12-month contract, with 1 position available for 20-38 hours per week.Duties and Responsibilities:Handle all incoming calls politely, efficiently, and professionallyInbound reservation salesReservation and Ticketing functionsAnswer general customer enquiriesSupport travel agents and Rex airport locationsSupport Internet CustomersAssist with Administration support duties, including CA cases, call stats data entry, and BSP refundsAssist with Queensland Support in live-check-in and freightEssential Selection Criteria:Prior experience in customer service, preferably within a call centre environmentExcellent communication skillsProfessional phone mannerGood computer skillsA positive, enthusiastic attitude and the willingness to work as a teamAbility to work shift and a rotating roster to accommodate the call centre operating hoursConditions:Successful applicants will receive full training and be paid according to the Regional Express Airline Services Collective Agreement 2022-2025, Level 2A.To Apply:Please apply via the ''Apply Now'' button below by 10 October 2025. #J-18808-Ljbffr