Job Title

Exciting Opportunity: Shift Supervisor & Team Leaders Wanted in Burpengary East!Join Burger Urge as a Shift Supervisor & Team Leader. We believe in making burgers the way they should be, using premium local ingredients for our delicious, classic, and on-trend recipes.Burger Urge is a fast-growing and dynamic restaurant chain with a passion for burgers. We are looking for an experienced and hands-on Supervisor who is committed to delivering exceptional customer service and driving a positive workplace culture.As a Shift Supervisor, you will be responsible for ensuring that the restaurant runs smoothly and efficiently on a daily basis. You will supervise a team of staff members and ensure that they provide exceptional service to our customers. Additionally, you will oversee the preparation and serving of food and beverages, manage inventory and supplies, and handle customer complaints and concerns.Supervisor RoleManage day-to-day operations of the restaurantHire, train, and supervise staff membersCreate and maintain employee schedulesEnsure that all food and beverages are prepared and served in a timely and efficient mannerMonitor inventory levels and order supplies as neededEnsure that the restaurant is clean and presentable at all timesHandle customer complaints and concerns in a professional and timely mannerAssist with marketing and promotional activitiesMaintain high levels of customer satisfaction and loyaltyBurger Urge PerksGenerous employee discount on all menu items and merchandiseGrowing company with expanding roles and promotion pathwaysStrong market position within the industry with ongoing job security assuredBurger Urge is the most creative brand in the industry today, which flows into our operating structure and management processesSupervisor RequirementsExperience in a supervisory role in the restaurant or hospitality industryStrong leadership and communication skillsAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyKnowledge of food safety and sanitation regulationsAbility to work flexible hours, including evenings and weekendsExcellent customer service skillsAbility to work flexible hours, including nights and weekendsMandatory RequirementsFood Safety CertificateValid working rights, including passport and visa documentation for international candidatesObtain an RSA Certificate within 30 days of starting your employmentIf you are an energetic, hardworking, and motivating individual who is passionate about delivering exceptional customer service and driving positive change, we would love to hear from you. Please submit your resume detailing your experience and qualifications for the role. #J-18808-Ljbffr