Job Title

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since our inception in 2014, we''ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.The EH WayAt Employment Hero, we''re proud of our unique DNA, which we call The EH Way.We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our MissionWe are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomyWe are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it''s a fundamental part of how we operate, innovate, and scaleWe are Apolitical - we do not take a position on political or social topics, unless it relates to our MissionWe Live by Our Values - we role model our values 100% of the timeWe Expect High Performance - we set a high standard and we''re not satisfied with being averageThis roleWe''re looking for a Sales Enablement Specialist to lead performance coaching across our Outbound SDR function, supporting both Core and Mid-Market segments. As a hands-on coach and quality champion, you''ll spend your time in the field running 1:1 coaching sessions, listening to live calls, reviewing outreach, and diagnosing performance gaps in real time.Your mission is to elevate SDR performance, scale outbound to best-in-class standards, and improve key funnel metrics including MQL>SAO conversion, call-to-connect, connect-to-opportunity, and demo sit rates. You''ll drive outbound excellence by lifting both quantity (activity, connect rates, pipeline coverage) and quality (targeting, messaging, and CRM discipline). In close partnership with SDR Managers, you''ll help reps develop the skills, mindset, and consistency to influence revenue not just generate leads.At Employment Hero, we believe SDRs are revenue influencers. This role will help embed that belief across the business. By setting clear standards, optimising processes, and coaching relentlessly, you''ll help reps balance high-volume activity with relevant, high-impact conversations. Your work will fuel pipeline growth, strengthen conversion rates, and scale a high-performing outbound engine.This will include -1:1 Tactical Coaching & Performance EnablementConduct regular 1-1 coaching sessions, live call shadowing, and structured roleplays.Deliver real-time feedback on messaging, objection handling, and conversion techniques.Track and optimise funnel performance across MQL>SAO, call to connect, connect to opportunity, demo sit rates.SDR Quality Assurance & Workflow UpliftAudit SDR calls and CRM hygiene to maintain a consistently high standard of execution, ensuring process adherence.Identify performance bottlenecks using data and resolve through coaching or process change.Collaborate with Ops to improve workflows, sequences, and data accuracy.Work closely with SDR Managers to align coaching with performance needs.Outbound Program & Channel GrowthStandardise outbound practices against top-tier industry benchmarks and sales processes.Develop SDRs'' proficiency in product knowledge, objection handling, and closing techniques.Embed best practices in prospecting and lead qualification aligned with our SPICED sales methodology.Foster knowledge retention and continuous development through coaching initiatives.Work closely with SDR Managers to support team coaching and performance goals.Align outbound strategy with GTM initiatives, product launches, and campaign priorities.Champion a culture of high performance, growth mindset, and measurable impact.Act as a force multiplier by amplifying strategic outbound initiatives across global teams.Who you areTo thrive at Employment Hero, you''ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you''ll also bringCommercial Acumen. You''re focused on what drives pipeline and revenue.Execution Mastery. You simplify complex problems and deliver results, fast.Change Driver. You turn ambiguity into opportunity and lead through change.Force Multiplier. You amplify Enablement''s impact, scaling what works.Results-Obsessed. You track, test, and improve relentlessly.Proven success coaching or leading Outbound SDR teams, ideally in SaaS or tech scale-ups (essential)Deep understanding of outbound pipeline generation and SDR performance leversStrong track record improving conversion metrics and outbound program resultsFamiliarity with tools such as LinkedIn Sales Navigator, ZoomInfo, 6sense, Outreach, Spekit, Confluence, and Salesforce (preferred)Skilled in delivering feedback and coaching across all experience levelsComfortable operating at both tactical and strategic levels in a fast-moving environmentData-driven decision maker with a passion for scaling repeatable, high-impact sales motionsStrong alignment to commercial goals and the ability to drive cross-functional outcomesAble to interpret data to diagnose performance gaps and pull the right levers to positively impact sales performance metricsCollaborative mindset, working well with cross-functional teams to drive outcomesWhat we can offerAt Employment Hero, we don''t just talk about a better way to work - we live it. Joining Employment Hero meansYou will work remotely, with the flexibility to own your time and impactYou will access cutting-edge tools to amplify your work, knowledge and outputsYou''ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your lifeYou''ll own ESOP (employee share options) in one of the world''s fastest-growing tech companiesYou''ll also have access to a wide range of benefits that includes - a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that''s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunitiesAt Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Employment Hero by 2xSign in to set job alerts for Sales Enablement Specialist roles.Outbound Sales Development Rep (Australia)Outbound Sales Development Rep (Australia)Sydney, New South Wales, Australia 3 months agoOutbound Sales Development Rep (Australia)Melbourne, Victoria, Australia 3 months agoSales Development Representative Inbound AU - RemoteSydney, New South Wales, Australia 2 weeks agoOutbound Sales Development Representative - APAC (Future Talent Opportunity)Sydney, New South Wales, Australia 2 weeks agoOutbound Sales Development Representative - Australia/ New ZealandOutbound Sales Development Representative - Australia/ New Zealand (Future Talent Opportunity)Business Development Representative (Offshore Recruitment Sales)Australia A$75,000.00-A$85,000.00 1 week agoSydney, New South Wales, Australia 2 weeks agoOutbound Sales Development Representative - Australia/ New Zealand (Future Talent Opportunity)Outbound Sales Development Representative - Australia/ New ZealandSales Development Representative ANZ (Australia & New Zealand)Melbourne, Victoria, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia A$75,000.00-A$95,000.00 1 day agoAustralia A$80,000.00-A$100,000.00 4 weeks agoSydney, New South Wales, Australia 3 weeks agoSales Development Representative ANZ (Australia & New Zealand)Sydney, New South Wales, Australia 2 months agoBrisbane, Queensland, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSales Development Representative, Deel IT | APACPerth, Western Australia, Australia 3 weeks agoAdelaide, South Australia, Australia 3 weeks agoSydney, New South Wales, Australia 2 months agoBrisbane, Queensland, Australia 2 months agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr