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Overview Join to apply for the Customer Service role at Randstad Australia. This is a role with a national reach supporting an online and in-store rewards programme. The Role Retailer and Shopper Support Specialist responsible for supporting the national rollout of the online and in-store rewards programme. Responsibilities Outbond-focused engagement with retailers to re-engage them with the Cash Back programme, driving engagement and member acquisition Meet Shopper and Retailer satisfaction goals and coordinate with the Customer Service team to achieve them Manage relationships and handle complaints with internal and external stakeholders Maintain positive working relationships with interstate teams, retailers, suppliers and vendors Compile and generate reports and perform other administrative duties Benefits Work-life balance and flexible working arrangements Secure on-site parking Located near public transport Additional annual leave options Corporate office culture About You Customer Support/Customer Service experience; Ecommerce background is a plus Strong customer service skills FMCG industry experience is beneficial Versatile, easy-going and outgoing personality Excellent verbal and written communication with ability to build relationships How to Apply To apply, click "APPLY NOW" or email your CV to [email protected]. Due to the nature of the role, we are only able to consider Australian Citizens and Permanent Residents. Randstad is committed to equal employment opportunities and diversity. We actively encourage applications from any background. Details Seniority level: Not Applicable Employment type: Contract Job function: Customer Service Industries: Computers and Electronics Manufacturing, IT Services and IT Consulting, and Telecommunications Additional Opportunities Referrals increase your chances of interviewing at Randstad Australia. Get notified about new Customer Service Specialist jobs in North Ryde, NSW, Australia. Seniority level and job postings for related roles are provided for context. Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr