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Job Title


Workforce Retention Consultant - Gladstone


Company : IMPACT Community Services Limited


Location : Bundaberg, Australia


Created : 2025-11-29


Job Type : Full Time


Job Description

Workforce Retention Consultant - GladstoneIMPACT Community Services is proud to announce our successful partnership with CoAct under the Inclusive Employment Australia program. This transformative 5-year initiative will empower the Gladstone community through inclusive employment solutions.We are seeking a passionate, driven professional to join our Gladstone team as a Workforce Retention Consultant. In this newly created role,you will support clients after they start work, helping them to stay employed in the long term.What you will be doing:Retention Support and Planning, conduct workplace assessments to identify client support needs and develop targeted action plansClient and Employer Servicing, maintain regular contact with clients and employers to monitor progress and support needsClaims management, monitor earnings and hours and manage claim trackingCustomised Employment, negotiate tailored opportunities with employersWhat you''ll need to succeed:A passion for inclusive employment and a genuine commitment to empowering individuals from diverse backgroundsRelevant experience in employment services, community engagement, recruitment, or workforce developmentStrong interpersonal and communication skills youll be working with people from all walks of lifeProven ability to build relationships with job seekers, employers, and community stakeholdersAdaptability and initiative this is a dynamic, fast-paced environment where innovation is encouragedUnderstanding of local labour markets and barriers to employment in regional communities.A current drivers license and the ability to travel locally as requiredWhy IMPACT?A fortnightly Rostered Day Off (RDO)Salary packaging up to $18,500 per year to increase your take home payBirthday bonus day offPaid 2 hours per month to donate to a worthy cause of your choiceOpportunities for advancement with our ''grow your own'' approachLeadership programs with the Institute of Managers and LeadersLeaders Lab, development support for employees aspiring to leadership rolesWorkplace Chaplaincy for face to face, confidential supportWestpac Corporate Partner program with discounted bank products and financial educationReimbursement for Working with Children and NDIS Worker Screening clearanceTo find out more, view our Position Description belowHow to apply:Submit your application today and provide your:Cover letter showing uswhy you are a greatmatch for this roleIMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds.We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2024-2025 with the Diversity Council Australia. Selection for all vacancies is made on the basis of merit.The successful applicant will be required to obtain background checks prior to employment, including a Working with Children Check and National Police Check.IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is to improve lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.Together, We Move towards a future inclusive of all. This begins by acknowledging our presence on the lands of Aboriginal communities. IMPACT operates on the unceded lands of the Butchulla, Gureng Gureng, Wakka Wakka, Kabi Kabi, Wulli Wulli, Taribelang, Gurang and Byali.IMPACT has over 45 years of serving our communities and we are humbled in the presence of First Nations Peoples who share an ongoing connection to these lands for over 65,000 years. We are truly grateful to share and learn from their collective experiences.We respectfully live upon these lands, with good faith and a commitment to ongoing learning, sharing, caring and respecting these lands, the peoples, and the environment, together in humility.Office 07 4153 4233Free Call 1800 179 233 #J-18808-Ljbffr