Job Title

We are a growing group of three crash repair workshops (CK Paint & Panel, Castle Body Worx & Edwardstown Autobodies) servicing Melrose Park & Edwardstown. With a focus on high-quality restoration, panel beating, spray painting, and customer satisfaction, weve built a reputation for consistent workmanship and reliable turnaround.Were now looking for an experienced General Manager to oversee daily operations across all three sites, build structure, and help take the business to the next level.About the roleAs General Manager, youll lead and manage all aspects of the business operations across our three shops. Your focus will be on:Streamlining workflows and improving efficiencySupporting staff and leading small teams across each siteOverseeing quality control, job flow, and workshop performanceImplementing basic systems (quoting, job tracking, admin)Ensuring jobs are delivered on time and on budgetWorking closely with the owner/s to develop and grow the businessKey Responsibilities:Manage day-to-day operations across all 3 crash repair shopsLead and support panel beaters, spray painters, apprentices, and assistantsMonitor job progress, workflow, parts ordering, and job costingLiaise with insurance companies, fleet clients, and suppliersHandle customer service issues or escalations as neededTrack key performance indicators (KPIs) and report weeklyHelp implement admin and workshop systemsAssist in hiring, training, and staff developmentRequirements:Is highly organised, reliable, and confident managing teamsCan work independently and get things done without micro-managementUnderstands quoting, workflow management, and quality standardsHas solid communication skills and a strong work ethicBasic admin or bookkeeping knowledge (or ability to work with admin support)Previous experience as a Workshop Manager, Operations Manager, or Foreman (not essential, but highly regarded)Familiarity with job tracking software or workshop management tools (not essential, but highly regarded)Understanding of insurance claim process or fleet work (not essential, but highly regarded)Why Join Us?Work with a tight-knit team in a well-established and growing businessesReal opportunity to lead, make decisions, and build something long-term #J-18808-Ljbffr