Personal Banker | Community Bank Ellenbrook | WAIt starts here. With Bendigo Bank and you.Your role as a Personal Banker (internally: Customer Relationship Officer) is to deliver an exceptional experience by meeting customers'' end-to-end banking needs.Whether youre assisting customers with inquiries, educating them about our online platforms or recommending products and services that best suit their needs, youll value how it feels to make a difference in peoples lives.ResponsibilitiesDeliver win-win solutions for our bank and our customers by understanding customers current and future goals and designing solutions that meet their needs, objectives and interests.Keep up with constant change; educate and support customers with digital literacy and online banking needs as we innovate.Guide customers through personalised lending solutions by exploring tailored personal loans and credit card options.Be a lifelong learner with on-the-job training and other learning opportunities.Build connections by supporting customers, giving back to communities, and contributing to a positive workplace culture.This is a Permanent, Full-time position located in Ellenbrook. There is also a requirement to work at our Bindoon location at times.What youll bringTo succeed, consistently deliver exceptional customer service. Wed love you to have:Proven ability to achieve sales results through customer-focused solutionsConfidence to communicate with new and existing customers face-to-face and over the phoneAbility to quickly build relationships with customers and colleaguesEagerness to understand and share what makes our bank differentDrive for collaboration and a team-oriented mindsetExperience in consumer lending is a plus but not essentialOur Community Banking modelCommunity Banking operates on a shared revenue model based on ''profit-with-purpose'' with profits reinvested into local communities to fund initiatives, sponsorships and scholarships. By joining a Community Bank branch, youll be part of a team focused on promoting local growth and meaningful relationships. Our branch staff are actively engaged in community events and supporting small businesses.Benefits and opportunitiesHealth and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate familyProfessional development through our corporate university BEN UWere making better, bigger. And well get there with you. Apply now!Please note: after submitting your application you will receive an email to complete a Pymetrics online assessment. Check your junk folder if not received within 30 minutes.Were committed to a diverse and inclusive workforce. If you require adjustments to the application or interview processes, please reach out.You can find more about our retail banking roles here: and interviews may commence prior to closing date. We are committed to responding to all candidates, regardless of outcome. #J-18808-Ljbffr
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Personal Banker | Community Bank Ellenbrook | WA