Job Title

OverviewFCO Expression of Interest - Future CampaignsJoin to apply for the FCO Expression of Interest - Future Campaigns role at Queensland Fire Department. Purpose of the roleThe Fire Communications centres (FireComs) are responsible for emergency call taking, dispatching on-scene communications, coordinating and managing QFD resources. They also monitor fire alarms, process general and non-urgent enquiries, update data and collate reports and documentation. Staff are trained in incident management systems, hazardous materials and technical rescue operations, and can be deployed nationally and internationally. Key requirementsMandatory RequirementsCurrently holds a valid Blue Card (from Blue Card Services), with attached evidence to supportAustralian Citizenship, New Zealand Citizenship or Australian Resident StatusHave or ability to obtain Certificate III in Public Safety (Emergency Communications Centre Operations)Ability to successfully complete training programs of the Communications Training and Professional Development Program (CTPDP) at the prescribed levelDesirable RequirementsTyping speed of 45 wpm with 95% accuracyHave or ability to obtain Apply First Aid and CPR Certificates Your key accountabilitiesAccept incoming fire and other relevant emergency incident calls and enquiries and collect relevant informationAssess risks and determine appropriate response and resources to dispatchDespatch and coordinate resources and notify other organisations in accordance with the Communication Doctrine and DirectivesMaintain and update incident information in the centres computer aided despatch system; monitor progress and liaise with operational staff until incident completionComplete post-incident administration including provision of information and reports to stations and other agenciesMonitor alarm signals and respond per Communications Doctrine and DirectivesProvide mentoring and guidance on the job to new staffContribute to improvement of operational and administrative systems and proceduresIdentify system and technical faults and liaise with Specialist Operational Services UnitUndertake general administrative and project duties as allocated CapabilitiesRoleTo determine suitability, you will be assessed on Leadership Competencies for Queensland behavioural profiles linked to key accountabilities: Leadership CompetencyLeads strategically; Stimulates ideas and innovation; Leads change in complex environments; Makes insightful decisions ResultsDevelops and mobilises talent; Builds enduring relationships; Inspires others; Drives accountability and outcomes AccountabilityFosters healthy and inclusive workplaces; Pursues continuous growth; Demonstrates sound governance ValuesAfter joining, you will exemplify QFD values:RespectIntegrityTrustCourageLoyalty ContactPlease contact [email protected] with any queries. You can also visit the Queensland Fire Department website for more information. Further information on the Fire Communications Recruitment process can be obtained here. Additional informationSeniority level: Entry levelEmployment type: Full-time #J-18808-Ljbffr