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Job Title


Casual Customer Service and Sales Assistant


Company : Telstra


Location : Gladstone, Queensland


Created : 2025-10-09


Job Type : Full Time


Job Description

Job SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstras customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Telstra is hiring! We''re an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We''re all about providing the best experience and delivering the best tech on the best network.Our Gladstone store is hiring a Retail Consultant to join the team on a Part Time basis. Working in a Telstra Retail Store is not just a job, its an opportunity for tech-curious problem solvers to build a meaningful career within a market leader.Its a target driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected faster, better, smarter.What we offer our team membersWe have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners.Team performance-related commission, with your first 2 months guaranteed, while youre getting up and running30% off Telstra servicesContinuous training from management, to keep enhancing your skills and helping you growTelstra SIM cardExclusive discounts and offers across 240 brands and partners16 weeks paid parental leave for primary and secondary carersWhat youll doAs a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure youre at the top of your game, you''ll be continually trained up on all the latest cutting-edge tech and gadgets.Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.About youYou''re able to easily build a connection with a variety of new and existing customersYou can quickly develop customised solutions for customersYouve got a drive to reach (and exceed) sales targets and KPIsYoure hungry to learn and grow within the role (and beyond)You have experience in a customer-facing roleYou love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer serviceWe work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.We are an equal opportunity employer and welcome applications from diverse candidates. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. #J-18808-Ljbffr