Job Title

OverviewBusiness Analyst role at Toll Group, supporting Australias Defence capability. Based at Robertson Barracks in Holtze, Northern Territory, youll bridge operations, IT and commercial teams to deliver insights and improvements across the Defence programme.What Youll DoAnalyse data, systems, and processes to identify trends, risks, and improvement opportunities.Gather and document business and functional requirements with operational and contract stakeholders.Develop process maps, data models, and root cause analyses to support projects and operational changes.Monitor KPIs and service levels, providing dashboards, reports, and evidence-based insights.Collaborate with IT, operations, and commercial teams to deliver solutions aligned to Defence needs.Support continuous improvement initiatives, digital tools, and automation opportunities.Assist in contract governance activities through reporting and performance tracking.What Youll Bring35 years experience in business analysis, reporting, or process improvement.Experience in supply chain, logistics, Defence contracts, or complex operations (preferred).Relevant tertiary qualifications in Business, Supply Chain, IT, or related fields; formal Business Analysis training or certification is valued.Strong requirements gathering, process mapping, and stakeholder engagement skills.Proficiency with Excel and data visualization/reporting tools (Power BI, SQL).Understanding of ERP/WMS systems and their integration with operations.Excellent communication skills, with the ability to present analysis clearly to non-technical audiences.Strong analytical and critical thinking abilities, with a focus on problem solving.Eligibility to make the gradeBe an Australian Citizen.Be eligible to obtain and maintain an AGSVA Defence Security Clearance (Baseline or higher).Be prepared to undertake pre-employment checks including criminal history, medical, and other background assessments.Next StepsReady to use your analytical skills to drive improvements that matter? Submit your resume and a brief cover letter outlining your experience and what motivates you to work with us via the apply link. Apply now to help deliver what matters directly supporting Australias Defence capability.About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. We have 16,000 team members supporting customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are part of Japan Post www.tollgroup.com #J-18808-Ljbffr