Job Title

About the PositionDental O So Gentle is on the lookout for a friendly and professional receptionist to join our busy, patient-focused practice on a part time basis two days per week Wednesday and Thursdays or Monday and Wednesday from 8:00am to 5:00pm.As the first point of contact, youll play a key role in creating a warm and welcoming experience for every patient who walks through our doors. This is a fantastic opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in providing excellent customer service.Key ResponsibilitiesPatient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.What we can offer you Competitive hourly rate Varied role Opportunity to make a difference Employee Assistant Program Unlock exclusive discounts and cashback offers on the Swag App Certified Great Place to Work two years in a row 2024 & 2025What do you need to succeedPrior experience is essentialA Cert III or IV in Dental Assisting is beneficial but not mandatoryExcellent verbal and written communication skillsAbility to multitask, prioritise tasks, and manage time effectively in a fast-paced environmentCapability to address patient concerns and resolve issues with professionalism and empathyAttention to detailWhat''s NextIf you are passionate about patient care and enjoy being part of a supportive team in a modern dental environment, wed love to hear from you!Applications will be reviewed as they come in, so dont hesitateclick APPLY NOW! #J-18808-Ljbffr