Job Title

Wedding & Events Coordinator I RACV Torquay ResortAre you passionate about creating seamless and unforgettable event experiences? RACV is looking for a detail-oriented and customer-focused Wedding & Events Coordinator to join our team and help deliver exceptional service across conferences, meetings, and special events.OverviewAs the Wedding & Events Coordinator, youll be the key contact for clients from initial enquiry through to post-event follow-up. Youll manage bookings, coordinate logistics, and ensure every detail is executed to perfection. Working closely with internal departments, youll help deliver events that exceed expectations and drive business growth.ResponsibilitiesCoordinate all aspects of Wedding and conference bookings, including accommodation, dining, and venue setup.Prepare accurate quotes, booking agreements, and invoices in line with RACV policies.Conduct meaningful site tours to convert new businessLiaise with clients to understand event requirements and provide expert guidance.Create and distribute detailed Event Orders and updates to internal teams.Maintain strong client relationships before, during, and after events.Collaborate with internal departments to ensure smooth event delivery.Attend weekly operations and sales meetings to communicate event details.Ensure compliance with RACV service standards, policies, and procedures.Role DetailsThis role is a permanent full-time position, during the day to work in with event sales and planning. Some nights and weekends are required occasionally for this role depending on business requirements.BenefitsOngoing training and career development opportunitiesSubsidised meals while youre on shiftFree roadside assistance50% off Insurance including car, home, landlord, boat, caravan + moreDiscounts on RACV products & services, including our portfolio of 9 resortsQualificationsPrevious experience in event sales and planning within a 4/5 star Resort or EnvironmentWell organised with strong prioritisation, time management, attention to detail, and excellent communication and people interaction skillsAbility to manage multiple events concurrentlyProfessional presentation and interpersonal skills; willingness to develop skills as neededSales experience is an advantageA team player with initiative and a positive mindsetHigh quality of work and attention to detailKnowledge of Microsoft Office Suite and Opera desirableWeekends, evenings, and public holidays may be requiredReady to reach your full potential? Join our team, where the work is meaningful and making a difference matters.At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. #J-18808-Ljbffr