Job Title

OverviewJoin to apply for the Customer Service Manager role at Woolworths Group.Note: this posting has been trimmed to focus on the role responsibilities and requirements.What You''ll DoAs a Customer Service Manager at Woolworths Supermarkets your customer service, communication and planning skills will help to effectively roster your team to work together to reduce queue wait time, improve customer pickup experience, manage tobacco inventory and legal compliance.What You''ll BringAbility to engage and role model ways to delight our customers through Everyday ACTs - Acknowledge, Care & Thank.Make safety a top priority for team and customers by ensuring correct processes are followed in storeA strong desire to lead department operations providing leadership support to your team on a day to day basisAn ability to work well with others through collaboration to achieve great outcomes and grow your knowledgeAwareness of your own leadership style and desire to grow into a future leaderAn appreciation of the value to working across stores to enable a positive entire shopping experience for our customersA curious mindset to develop your own skills and capabilities to support you to take the next step in your careerWhat You''ll ExperienceGet ready to level up your skills! Opportunities to grow your career through our Stores Leadership Pathway which provides foundational skills through purposeful exposure, experience and learningMore time for you to conquer your personal life - We understand that flexibility means different things to different people. Let''s discuss what flexibility looks like to you & how we might be able to support you.Workplace support which includes 24/7 access to the Sonder App for you and your familyPaid parental leave for primary caregivers with access to Grace Papers which provides resources on balancing family & workTake time off when you need it - A progressive and competitive leave policy that gives you more space to focus on what truly matters to youAbout The RoleOur Department Manager roles continue to shape your future to an interesting, fulfilling and exciting career at Woolworths Group. Supported by our Store Leadership Pathway, you will be able to develop your leadership skills and department capabilities to lead your department and continue to build your career. Department Managers are responsible for end to end leadership of their department, fostering a connected, flexible and high performing team committed to serving our customers and communities. As a leader who cares, you will play a key role in the day-to-day functions of the department while working closely with the store leadership team and team members to ensure we provide our customers with a great shopping experience and our team with a great place to work. It''s important to us that everyone has the opportunity to reach their full potential and being a Department Manager is the next step for many towards their career in Store Management or Support, for others it''s the opportunity to become an expert in your field - the choice is yours!Endless possibilities with Woolworths GroupWe''re a proud part of the Woolworths Group 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose to create better experiences together for a better tomorrow''. Here youll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionOtherIndustriesRetailReferrals increase your chances of interviewing at Woolworths Group by 2xGet notified about new Customer Service Manager jobs in Young, New South Wales, Australia.Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr