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OverviewPosition Title: Case Manager First ResponseClassification: SCHADS Crisis Level 2.1Department: Social Mission Homelessness Services (Caboolture)Employment Type: Full-Time | PermanentAbout The Salvation ArmyThe Salvation Army (Salvos) is a Christian movement and one of Australia''s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. From times of personal crisis to moments of national grief, we are always here providing support, safety, community, and opportunity.The RoleWere seeking a passionate and skilled Case Manager (First Response) to join our frontline Homelessness Services team in Moreton Bay. You will provide case management support to people within the Immediate Housing Response program. When working from Caboolture and Redcliffe sites, you will also be the first point of contact for people in crisisoffering immediate support, assessment, and connection to longer-term solutions. You will work predominantly face-to-face and in a mobile capacity across the region, supporting individuals and families to find stability, safety, and hope. You will also provide a remote response to community members and participants through phone and email.ResponsibilitiesImmediate intervention and triage via phone, email, and walk-insPerson-centred case management creating and implementing support plans tailored to individual strengths, goals and circumstancesCrisis support and referral using tools such as QHIP, AVHHTS, and safety planningCollaborative care working closely with a supportive team to deliver a coordinated, trauma-informed responseOngoing assessment and advocacy from initial contact through to exit planningYoull be a key part of our mission to deliver outcomes aligned with state and national homelessness strategies, and a person-led, resilience-building approach to care.QualificationsA degree in Social Work, Welfare, Community Development, or related field (or equivalent experience)Proven experience in case management and client assessment, ideally within the homelessness or crisis support sectorA current QLD Working with Children CheckA valid Drivers LicenceWhat We OfferSalary packaging up to $15,900 tax free + $2,650 meal entertainment benefitGenerous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activitiesAccess to EAP and health & wellness initiatives incl Fitness PassportOngoing training and development opportunities that enhance on-the-job skills and proficiencyRewarding and fulfilling purpose-driven careers with positive and sustainable impactsEqual Opportunity and ComplianceThe Salvation Army is an Equal Opportunity Employer and a child-safe organization. We value integrity, compassion, respect, diversity, and collaboration. All child-facing roles require a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We encourage applications from Aboriginal people and Torres Strait Islander people. #J-18808-Ljbffr