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OverviewKilcoy Global Foods is a multi-award-winning global foods solutions business, renowned for exceptional quality and innovation. Specialising in premium Australian beef, lamb and high-quality protein products, Kilcoy Global Foods products are enjoyed in more than 50 countries.The Claims Officer is responsible for managing lower-risk workers compensation claims and coordinating early injury response, first aid, triage, and claims administration. This role ensures compliance with statutory obligations, provides timely support to injured workers, and reduces the administrative burden on Rehabilitation Officers, who remain focused on complex, higher-risk claims.ResponsibilitiesManage medical-only and short-duration claims from lodgement through to closure.Coordinate onsite treatment, first aid, triage, and escalation to external providers when required.Maintain accurate records in Donesafe (or equivalent system) and ensure compliance with legislative and reporting requirements.Develop and monitor suitable duties programs for lower-risk claims, under the guidance of the Rehabilitation Officer.Liaise with WorkCover Agents, managers, and site/s to support safe and timely returns to work.About YouStrong organisational and administrative skills.Ability to manage sensitive information with professionalism and empathy.Effective communication and stakeholder engagement.Attention to detail and compliance focus.Ability to balance business needs with employee wellbeing.Experience / QualificationsPrior experience in workers compensation claims management, HR, or WHS (preferred but not essential).Knowledge of workers compensation legislation in Victoria (and Queensland desirable).Proficiency with HR/WHS software systems (e.g., Donesafe, Kronos, or equivalent).BenefitsFull time secure employmentAccess to discounted premium meatAn organisation where cultural diversity is celebratedHow to ApplyIf you are looking to join a company that promotes innovation, is a leader in the industry and champions success, then apply now.We are an equal opportunity employer and treat all information provided in applications as confidential. #J-18808-Ljbffr