Job Title

We are seeking a professional and friendly Service Receptionist to be the first point of contact for our guests. You will handle inbound calls and walk-ins, schedule service bookings, coordinate courtesy vehicles, and support the Service Advisors and Workshop Controller to keep the day running smoothly. This is a front-of-house role suited to someone who enjoys a fast-paced environment, clear communication, and great customer service.About the RoleThe successful candidate will be responsible for providing exceptional customer service and supporting the service team.Key ResponsibilitiesGreet guests, manage the service reception desk, and answer phonesCreate and confirm service bookings, update customer detailsAssist with loan cars, transport, and handover coordinationPrepare job folders, filing, and basic invoicing supportMonitor the reception inbox and respond to enquiries promptlyMaintain a tidy, professional reception area and waiting loungeWork closely with Service, Parts, and Workshop teams to resolve issues quicklySkills & ExperiencePrevious experience in reception, customer service, or adminConfident communicator with a warm, professional mannerStrong attention to detail, accurate data entry, and basic MS Office skillsAbility to juggle competing priorities and stay calm under pressureAutomotive or dealership experience is valued, not essentialCurrent Australian working rights and a valid drivers licenceWhat We OfferTraining and clear pathways for career growth across Eagers AutomotiveLearning Together program and internal development opportunitiesEmployee assistance program via TELUS HealthManufacturer training and exposure to leading automotive brandsStaff discounts and on-site parkingSupportive team culture and stable rostered hoursTo apply, click Apply and include your resume. A short cover letter outlining your customer service experience is welcomed. Shortlisted applicants will be contacted for next steps.We are an equal opportunity employer and would love to hear from you if the above details resonate with you! #J-18808-Ljbffr