Job Title

Overview Market Research - Observational Studies & F2F Interviewing - Wollongong Responsibilities Minimum availability of three days per week (weekends inclusive) Project will have shift start times from 7am or finish by 8pm; availability for these times is required Currently living within Wollongong or surrounding regions The program measures the quality and consistency of service providers with an observational mindset from a set list of criteria delivered from the client, as well as face-to-face interactions with the public using a short form survey Interactions will be undertaken while in transit on our clients services around the Wollongong region Data collected will be used to develop reports for client-centric strategic planning Skills and qualifications People from all walks of life and ages Excellent communication skills with respondents, stakeholders, and EY Studio+ team A strong interest in the data collection process and adherence to data integrity Ability to understand and follow correct procedures with minimal errors Punctuality, respectfulness, and professional presentation A commitment to personal safety and an understanding of workplace health and safety Comfortable working in an outdoor environment and on the move for the duration of your shift Desirable qualifications Eligible to work in Australia Experience in market research will be highly regarded but not essential Previous shift work experience and time management skills Willingness to work on your feet in outdoor environments for various shift lengths and times Adaptability to work in dynamic environments and across various field research programs Proven understanding of the standards relating to quality data in market research (accuracy, consistency and integrity) What we offer Career development: At EY, your career is yours to shape; well develop you with future-focused skills and world-class experiences Above-award hourly rates: per NUW and AMSRO agreement Paid travel time: as per AMSRO agreement Paid training: under ISO 20252 Opportunity to work with a leading global professional firm known for its positive company culture Additional information EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders past, present, and emerging. Diversity, equity, and inclusivity are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier-free recruitment experience for all. For accessibility or adjustments to participate in the recruitment process, contact recruitment at au.ey.com or +61 3 8650 7788 (option 2). All information shared with us remains confidential. Are you ready to shape your future with confidence? Apply today. The hourly rate commences at $32.26. The rate increases to $38.43 after 50 hours of fieldwork (unless you have already obtained these hours with a previous Market Research employer) EY | Building a better working world Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider. 2025 Ernst & Young Australia. A member firm of Ernst & Young Global Limited. All Rights Reserved. Liability limited by a scheme approved under Professional Standards Legislation. #J-18808-Ljbffr