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Job Title


Business Systems Support Officer


Company : NGARE EMPLOYMENT SOLUTIONS PTY LTD


Location : Mandurah, Western Australia


Created : 2025-10-13


Job Type : Full Time


Job Description

OverviewWhats on offerPermanent salaried position based in Henderson, WA9-day fortnight - 80 hours over 2 weeks, RDO every second FridayAnnual salary review & Profit Share Bonus ProgramEmployee Assistance ProgramRetailer discount program + novated leaseAbout the OpportunityThe Business Systems Support Officer will be required to provide general administrative and user support to Austals various business systems including:SharePointPower Apps, Power Automate, Power BIDevOpsMicrosoft TEAMSManage Engine (Ticketing system)Other general systems and customer servicesAbout AustalAustal is Australias global shipbuilder, Defence prime contractor; and maritime technology partner of choice. We design, construct, and support defence and commercial vessels for the worlds leading operators with operations spanning Australia, the USA, Philippines, and Vietnam. Under the Strategic Shipbuilding Agreement, Austal is leading a new era of continuous naval shipbuilding in Western Australia. Were driving innovation, supporting sovereign capability, and creating long-term opportunities for Australian industry and workers. Learn more at austal.com/ssaThis is your opportunity to contribute to projects of national significance. The maritime is now.Whats InvolvedProvide user administration support:Technical support to end-users, resolving issues promptly, communicating technical concepts effectively with non-technical users.Administer and maintain SharePoint sites, libraries, lists, and workflows including managing migrations.Conduct training sessions and create documentation to assist users in leveraging SharePoint, Power Apps, and Power Automate effectively.Systems improvements:Identify, investigate, and implement enhancements to streamline business processes and automate repetitive tasks through SharePoint, Power Apps, Power Automate and Power BI solutions, or new application.Collaborate with stakeholders to gather requirements and deliver tailored solutions.System administration and support:Manage user permissions and access control to ensure data integrity and security.Provide advice to users to assist in improving their systems experience.Youll NeedAustralian Citizenship and eligible to obtain and maintain a Defence Baseline Security Clearance.Tertiary qualification in IT, business, quality, change management or other related discipline.Proven experience as a SharePoint Administrator or in a similar role.Strong understanding of SharePoint architecture, administration, and best practices.Demonstrated analytical, and problem-solving skills, and the ability to develop creative and innovative solutions to complex problems.Desirable:Experience and/or training in Manage Engine or other ITIL based ticketing system.Experience administering business systems.Why Join Us?Competitive compensation and benefits package.Professional development and training opportunities.A supportive and dynamic work environment.Opportunities for career advancement within our growing organisation.At Austal we are committed to providing a safe and inclusive work environment for all. We believe that achieving greater diversity will enhance our operations and as such we actively encourage Aboriginal & Torres Strait Islanders, people of all backgrounds, ages, sexual orientation, and those with Disability to apply.Learn more at Careers at Austal Australia | Austal: AustraliaApplication SuccessfulYou have successfully applied for this job! #J-18808-Ljbffr