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Job Title


Senior Infrastructure Services Officer


Company : ROBERT WALTERS AUSTRALIA


Location : Brisbane, Queensland


Created : 2025-10-14


Job Type : Full Time


Job Description

OverviewAn exciting opportunity has arisen for a Senior Infrastructure Services Officer to join a dedicated team in Brisbane, supporting the delivery and optimisation of essential infrastructure across Queenslands education sector.This role offers you the chance to modernise and maintain school facilities, ensuring safe and inclusive environments for students and staff. You will be part of a collaborative and supportive environment that values your expertise in project management, stakeholder engagement, and continuous improvement. With a focus on both planned and unplanned maintenance, this position provides variety and challenge, as well as the satisfaction of tangible results. Flexible working opportunities are available, along with access to professional development and training to help you grow your career within a progressive public sector organisation committed to equity, excellence, and community investment.Play a pivotal role in delivering high-quality infrastructure projects that directly benefit Queenslands schools and early childhood communities, contributing to safer and more modern learning environments.Enjoy flexible working arrangements and ongoing professional development opportunities within an organisation that prioritises inclusivity, wellbeing, and personal growth.Work alongside knowledgeable colleagues in a supportive team setting where your input is valued, your skills are nurtured, and your achievements are recognised. What youll doAs a Senior Infrastructure Services Officer based in Brisbane City, you will play an integral role in shaping the future of educational facilities across Queensland. Your day-to-day activities will involve managing diverse maintenance programmesranging from swimming pool upkeep to roof safety enhancementswhile also leading process reviews aimed at improving contractor performance and stakeholder satisfaction. You will be responsible for coordinating complex projects from inception through completion within a robust legislative framework. Success in this role requires you to build enduring relationships with clients and service providers while contributing innovative ideas towards continuous improvement agendas. Your ability to prepare detailed reports for senior stakeholders will be crucial in informing strategic decisions. Additionally, you will have the opportunity to mentor colleagues and support their development as part of a close-knit team dedicated to delivering outstanding outcomes for Queenslands education sector.Undertake comprehensive planning activities to develop implementation packages for school and early childhood facility upgrades across Queensland, ensuring alignment with organisational objectives.Lead, manage, and coordinate all aspects of multiple complex projects and programmes, including financial oversight, human resource allocation, initial planning phases, construction processes, and commissioning within established legislative frameworks.Oversee both planned and unplanned maintenance programmes for critical infrastructure such as swimming pools, roof safety systems, and hydraulic installations like fire hydrants.Review existing processes related to contractor management and stakeholder engagement with end users of educational facilities, identifying opportunities for uplift and efficiency gains.Develop, maintain, and monitor strong relationships with clients, stakeholders, service providers, and internal teams to achieve high levels of client satisfaction throughout project lifecycles.Contribute actively to continuous improvement initiatives by assisting in the creation of business plans and refining processes to promote best practice service provision.Prepare clear, coherent reports, correspondence, and submissions that address politically sensitive issues for key stakeholders at various levels within the organisation.Provide expert advice and guidance to other staff members including administration and finance teams to ensure cohesive project delivery.Support colleagues through mentoring and training opportunities designed to foster knowledge sharing and professional growth within the team.Carry out additional duties consistent with the responsibilities of the position as directed by supervisors or nominated delegates. What you bringTo excel as a Senior Infrastructure Services Officer you will bring substantial experience managing infrastructure projects or maintenance programmesideally within education or public sector settingsalongside a proven track record of engaging constructively with varied stakeholders. Your interpersonal skills will enable you to build trust-based relationships that facilitate collaborative solutions. You should possess advanced written communication abilities for preparing detailed reports on sensitive topics. A commitment to continuous improvement is essential; you will regularly review existing processes seeking efficiencies that enhance service quality. Your approach should reflect an understanding of governance standards while promoting inclusivity within your team. The ideal candidate is dependable under pressure yet empathetic when supporting colleagues development through mentoring or training initiatives. Your capacity for strategic thought combined with practical project delivery experience ensures you can navigate complexity while achieving positive outcomes for all involved.Demonstrated experience in project management within an infrastructure or asset management context, ideally involving educational or public sector environments.Proven ability to manage both planned and unplanned maintenance programmes across multiple sites or facilities with attention to detail and compliance requirements.Strong background in stakeholder engagement with diverse groups including contractors, end users, senior managers, and external partners.Excellent communication skills enabling you to prepare clear reports, correspondence, submissions, and provide sound advice on politically sensitive matters.Experience reviewing business processes related to contractor management or service delivery with a view towards continuous improvement.Ability to lead teams or sub-programmes effectively while providing mentorship or training support to colleagues as needed.Sound understanding of governance principles including risk management practices relevant to large-scale infrastructure projects.Commitment to fostering inclusive workplaces where health, safety, wellbeing are prioritised alongside operational outcomes.Capacity for strategic thinkinggathering insights from multiple sourcesand applying them creatively towards problem-solving in complex environments. What sets this company apartThis organisation stands out for its unwavering commitment to creating equitable learning environments where every child has the opportunity for success. By joining this team as a Senior Infrastructure Services Officer you become part of a broader mission: investing in communities across Queensland through safe modern facilities that support lifelong learning. The culture here is one of collaborationwhere knowledge sharing is encouragedand where your contributions are genuinely valued by both peers and leadership alike. Flexible working arrangements allow you to balance professional responsibilities with personal commitments while ongoing training ensures your continued growth. The organisations dedication to inclusivity means everyones wellbeing is prioritised; it is an environment where diversity is celebrated and every voice matters. If you are passionate about making a difference through impactful infrastructure work while enjoying generous support for your own development then this is the place for you.Aboriginal and Torres Strait Islander Peoples are encouraged to apply.To apply please click apply or call Noah Young on +61 7 3032 2283 for a confidential discussion. About the jobContract Type: TemporarySpecialism: GovernmentFocus: Portfolio, Program and Project ManagementIndustry: Public Sector and GovernmentSalary: AUD78.02 - AUD83.32 per hourWorkplace Type: HybridExperience Level: AssociateLocation: Brisbane CBDTEMPORARYJob Reference: 83GV15-CF5500B3Date posted: 12 October 2025Consultant: Noah Youngbrisbane government/portfolio-program-and-project-management 2025-10-12 2025-11-11 public-sector-and-housing Brisbane CBD Queensland AU AUD 78.02 83.32 83.32 HOUR Robert Walters #J-18808-Ljbffr