Skip to Main Content

Job Title


Client Manager


Company : Aon


Location : Brisbane, Queensland


Created : 2025-10-14


Job Type : Full Time


Job Description

OverviewHIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is a joint venture between Aon and the Housing Industry Association (HIA).Client Manager | HIAISThe Client Manager is responsible for providing best in class service for a key portfolio of HIAIS clients and will work closely with their team members to implement strategies which focus on growth and retention of the team portfolio.This Client Manager is considered a key driver to our long-term growth ambitions in this segment and will work closely with leadership to drive positive results in the region.Who are Aon and HIAOur joint venture provides us with the unique opportunity to leverage the risk and insurance expertise of Aon, with the HIAs deep knowledge of the housing industry.HIA is Australias only national building industry association, representing the interests of the housing industry at regional and national levels. Our extensive membership program for the last 70 years has supported residential builders, trade contractors, developers, design professionals and more.What the day will look likeLead a diverse portfolio of clients, focusing on providing best in class, expert advice as a specialist in residential constructionBuilding strong relationship with clients, as well as internal and external stakeholders to enhance the client experienceIdentify development opportunities for designated portfolio and design appropriate servicing solutions including, but not limited to, additional insurance products and risk management strategies to support and protect client s businessesManaging and overseeing Home Indemnity Insurance reviews, liaising with appropriate stakeholders as required to obtain best possible outcomes for clients and their business requirementsDevelop new and profitable business within HIAIS WA regionContribute to the strategic direction of the HIAIS business in WA and NationallySkills and experience that will lead to successThis opportunity would suit someone with solid a foundation and knowledge in general insurance, with a passion for servicing clients.In this role you will be provided with support to continue to grow your understanding of construction insurance, particularly Home Indemnity Insurance a specialist product for residential construction clients.To be successful you will have:Proven ability to build and maintain strong client relationshipsOutstanding communication and presentation skillsA self-motivated individual with a proven track record in driving portfolio growthStrong technical understanding of Commercial Insurance productsExpertise in growing and leveraging professional networksEffective organisational and time management skills with the ability to manage and prioritise different aspects of the role with focused attentionA strong passion for continuous learning and a curious mindset, with the ability to think creatively to deliver exceptional results for both clients and the HIAIS businessHow we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work life balance, ensuring you can be your best self at HIAIS.Furthermore, all colleagues enjoy two Global Wellbeing Days each year,encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working!Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at HIAIS, you are more connected, more relevant, and more valued.We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]#AonCareers #Construction #InsuranceBroking#LI-Hybrid#LI-TH1 #J-18808-Ljbffr