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About the roleWe are seeking an experienced Key Account Manager to join our Queensland Service Sales team based at Eagle Farm. The role will be reporting directly to the Service Operations Manager for Queensland and will be managing the key relationship with our Brisbane Airport service account.You will take on the responsibility for managing the customer relationships at an operational and management level to drive business development opportunities and customer satisfaction.Experience in the lift industry as a Key Account Manager or a similar industry, such as HVAC, Fire, Security, Plumbing or similar, will be highly regarded.Whats in it for youA$92K Base + 12% Super (Depending on qualification and Key account management experience)10% Annual BonusPotential for real growth both personally and professionallyOpportunity to access educational support, access to staff discount scheme, and social activitiesYou will even get a day off for your birthday!Key AccountabilitiesDevelop and maintain relationships with key personnelManagement of the existing customer relationship and maximising the customer experienceUnderstand and manage both comprehensive and non-comprehensive service contracts to achieve portfolio growth, set targets and expand the accountAct as the interface between our key customers and internal stakeholders to ensure the resolution of any customer issuesCoach and mentor service teams nationally to deliver a tailored customer experience to the key account.Ensure compliance with required procedures and behavioursWhat we are looking forThe successful candidate will be solution-focused with strong communication and influencing skills.Previous operational, business development / key accounts sales and contract management experience, preferably in a service-related industryDemonstrated experience facilitating operational and sales requirements for internal and external stakeholders.A degree in a relevant technical or business-related discipline will be highly valuedAbout SchindlerSchindler Lifts Australia is part of the Schindler Group, one of the top elevator companies in the world, spanning 100 countries with more than 64,000 employees worldwide. We are one of the largest suppliers of new elevators, escalators and moving walkways in Australia today, employing over 1,200 employees who design, install, service and modernise urban transport systems for almost every building type. At Schindler, we differentiate ourselves with our modern technology and innovative people.How to applyWe are constantly looking for passionate and enthusiastic people with the energy and drive to build relationships and networks. At Schindler you will find a highly motivated and engaged working environment that lets you grow as an individual and allows you to plan your career.If you are seeking an opportunity to join a Global Industry Leader and believe that you possess the required skills and qualifications to succeed in this role, click on the "APPLY" buttonWe support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.About Schindler LiftsMascot, NSW, AustraliaConstructionYesterday we carried 2 billion people vertically, horizontally and diagonally using Schindler elevators, escalators and moving walks. Today we will do it all over again.Operating in every capital city and most regional centres, Schindler Lifts Australia Pty Ltd is the Australian arm of the global Schindler group.In Australia we employ over 1200 people in various capacities including some 70 Apprentices in our leading Apprentice Training program.Founded in 1874 in Lucerne, Switzerland by precision engineer Robert Schindler the group is listed on the Swiss stock exchange and is chaired by Mr Alfred N Schindler.Source: This is an extract from the company''s own website.Diversity and InclusionWe support diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position. #J-18808-Ljbffr