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Overview Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Are you a powerhouse of leadership with a flair for retail? Do you thrive in a dynamic, vibrant environment? Assistant Store Manager Were on the lookout for a conscientious Assistant Store Manager to join our team to help us create lasting customer experiences. You are the heartbeat of our Optus store. Together with the Store Manager, you''ll orchestrate a symphony of excellence, amplifying customer delight and fuelling a performance surge in your team. Responsibilities Your day to day... Squad Goals: Lead, coach, mentor, develop and inspire a team of amazing individuals empowering them to shine like the stars they are. Retail Expert: Maestro behind our daytoday operations, ensuring our store is always on point, welcoming, and bursting with positive energy. Champion of Charm: Resolve customer enquiries with patience and a sprinkle of magic, let them leave with a lasting smile. Training and Development: Assist with onboarding new team members by providing them with the tools and knowledge they need to surprise & delight our customers. Qualifications What makes you a Galactic fit? You are well versed in the retail environment and carry the best in innovative practices in your bag of tricks. Customer service isnt just a job; its an art form that youve mastered. A problemsolving pro with an innate ability to make thoughtful and wellinformed decisions. Resultsdriven and charismatic individual who thrives in a collaborative environment by supporting their team to be the best version of themselves. Benefits & Perks Whats in it for you? Competitive remuneration and employee discounts $80 monthly credit and 25% off Optus products and exclusive shopping discounts with our retail partners. A paid Connected Day each year to focus on culture, family, health, community, or whatevers important to you. Inclusive paid parental leave (up to 14 weeks for the primary caregiver). Direct your own development and build futureready skills with Optus Us industryfocused microcredentials, developed with La Trobe and Macquarie Universities. Build meaningful connections through employeeled networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+). Put your wellbeing first with free access to counselling and support services, 24/7 inperson, by phone, SMS, or video. Flexible working arrangements talk to us about how this role can be flexible for you. Apply Intrigued - but perhaps you dont align to 100% of the role requirements? Thats OK, we strongly encourage you to apply we all have growth & development opportunities. At Optus, we are strengthened by others and that means valuing diversity and saying yes to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [email protected] or call 1800 309 170 and we will be in touch. For more information on Diversity, Inclusion & Belonging at Optus, please visit #J-18808-Ljbffr